
Improved patient communication
by 45%
for a senior care provider in Virginia
A regional senior care center struggled with missed appointments and fragmented communication. We built a voice assistant that handled appointment scheduling and answered common health questions. The assistant used Whisper for speech recognition and a fine‑tuned LLM for intent handling. Deployment ran on Azure Container Instances, keeping costs low. The system reduced missed appointments by 45% and cut call‑center staffing by 30%. Delivered for a company in Virginia.
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Cut warehouse slotting time
by 40%
for a logistics firm in Virginia
A logistics provider needed faster slotting after seasonal inventory spikes. We delivered an optimization engine that calculated ideal storage locations using a genetic algorithm. The engine was written in Go and executed on spot instances to keep compute cheap. Results were exported to the WMS via a REST endpoint. Slotting time dropped 40% and order pick accuracy rose 15%. Delivered for a company in Virginia.
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Reduced data redaction effort
by 70%
for a law‑enforcement agency in Virginia
A state law‑enforcement office needed to share case files while protecting personal data. We built an anonymization pipeline that masked names, addresses, and ID numbers. The pipeline used spaCy for entity detection and custom regex rules for edge cases. Processed files were stored in an encrypted S3 bucket with strict IAM policies. Manual redaction effort fell 70% and compliance audit time shrank by 50%. Delivered for a company in Virginia.
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Lowered call handling cost
by 30%
for an insurance carrier in Virginia
An insurance company faced high call‑center expenses for routine policy inquiries. We created an AI‑powered phone agent that answered FAQs and routed complex calls to agents. The solution combined Twilio Voice with a GPT‑based dialog manager hosted on Azure. After deployment, call handling cost dropped 30% and first‑call resolution rose 20%. Delivered for a company in Virginia.
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Boosted shipment tracking accuracy
by 25%
for a shipping company in Virginia
A regional shipping firm needed better visibility into container locations. We built a voice agent that queried carrier APIs and reported status in natural language. The agent used Whisper for speech input and a lightweight LLM for response generation. Integration with the carrier's SOAP service was handled via a Node.js adapter. Tracking accuracy improved 25% and customer satisfaction scores rose 15 points. Delivered for a company in Virginia.
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Increased online sales
by 20%
for a retail brand in Virginia
A retailer wanted personalized product recommendations to grow e‑commerce revenue. We delivered a recommendation engine that scored items using collaborative filtering and content‑based models. The engine was served via a Flask API behind an Nginx reverse proxy. A/B testing showed a 20% lift in conversion rate and a 12% rise in average order value. Delivered for a company in Virginia.
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