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Custom Hr Voice AI Assistant

Agentic voice assistants that answer candidate calls, pre-screen with your scorecards, schedule interviews, summarize conversations, and auto-update your ATS/HRIS—so recruiters focus on people, not paperwork.

SOC 2
ISO 27001
GDPR/CCPA
TCPA-aware Consent
SSO/SAML
Audit Logs
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Custom <span>Hr Voice AI Assistant</span>

Overview

How Hr Voice AI Assistant Creates Measurable Business Value

Missed calls and slow follow-ups cost great candidates. HR Voice AI Assistants handle first-response, pre-screening, interview scheduling, and reminders across phone and web – then push clean notes and structured fields to your ATS.

With RAG-powered playbooks, agents retrieve role requirements, benefits, compensation bands, and policy-approved answers in real time – clear, accurate, on-brand.

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    How Hr Voice AI Assistant <span>Creates Measurable Business Value</span>

    How it Works

    Hr Voice AI Assistant Capabilities and Integrations

    • Understands candidates: HR-tuned ASR + NLU extract role, seniority, skills, location, work authorization, salary expectations, availability.

    • Retrieves knowledge (RAG): Safely pulls from JDs, competency matrices, benefits, relocation/visa policies, DEI language, and hiring FAQs for precise answers.

    • Takes actions: Schedules interviews with buffers, sends confirmations, logs notes, advances stage, sets tasks, updates fields.

    • Guardrails: Consent/TCPA checks, regional disclosures, PII redaction, bias-aware prompts, human handoff, audit trails.

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    Hr Voice AI Assistant <span>Capabilities and Integrations</span>
    Eugene Katovich

    Eugene Katovich

    Sales Manager

    Ready to source, screen & schedule faster?

    Agentic voice assistants that answer candidate calls, pre-screen with your scorecards, schedule interviews, summarize conversations, and auto-update your ATS/HRIS—so recruiters focus on people, not paperwork.

    Schedule a Free Call

    Services & Solutions

    HR & Recruitment AI Voice Solutions

    Deploy specialized voice agents that source, screen, schedule, and support candidates—fully integrated with your ATS/HRIS.

    Voice Candidate Pre-Screening Assistant

    Voice Candidate Pre-Screening Assistant

    Proactively qualifies applicants against your scorecards and books interviews.

    • Use case: Automate first contact, ask knockout/fit questions, and populate ATS fields.

    • Key skills: Skills & experience extraction, work authorization, location/time-zone, compensation expectations, availability; RAG answers to role/benefits/policy; bias-aware prompts.

    • Sample flow: Inbound/Apply → pre-screen Q&A → score & route → schedule slot → log to ATS.

    Schedule a callCalculate Cost
    Voice Interview Scheduling & Coordination Assistant

    Voice Interview Scheduling & Coordination Assistant

    Eliminates back-and-forth by finding times across calendars and time zones.

    • Use case: Coordinate recruiter/hiring manager/loop interviews with buffers and links.

    • Key skills: Multi-calendar lookups, buffer rules, conferencing links, reminders/rescheduling, no-show risk flags.

    • Sample flow: Candidate call/SMS → propose times → confirm slot → send invites/reminders → update ATS stage.

    Schedule a callCalculate Cost
    Voice Candidate Status & FAQ Concierge

    Voice Candidate Status & FAQ Concierge

    Gives 24/7 status updates and answers policy questions—on brand and accurate.

    • Use case: Reduce “Where am I in the process?” calls; deflect repetitive FAQs.

    • Key skills: ATS stage lookup, RAG playbooks over JDs/benefits/visa/remote policy, consent & disclosures, human handoff.

    • Sample flow: Candidate inquiry → authenticate → retrieve stage/next steps → answer FAQs → escalate if needed → write note to ATS.

    Schedule a callCalculate Cost
    Voice Onboarding & Day-1 Readiness Assistant

    Voice Onboarding & Day-1 Readiness Assistant

    Guides new hires through paperwork, access, and equipment—before day one.

    • Use case: Shorten time-to-productivity and reduce HR ticket load.

    • Key skills: Forms/checklist capture, document reminders, benefits Q&A, IT/equipment coordination, HRIS updates.

    • Sample flow: Offer accepted → send onboarding checklist → collect forms → answer benefits questions → push updates to HRIS → notify People Ops.

    Schedule a callCalculate Cost

    Testimonials

    We are trusted by our customers

    “They really understand what we need. They’re very professional.”

    The 3D configurator has received positive feedback from customers. Moreover, it has generated 30% more business and increased leads significantly, giving the client confidence for the future. Overall, Plavno has led the project seamlessly. Customers can expect a responsible, well-organized partner.

    Sergio Artimenia

    Commercial Director, RNDpoint

    Sergio Artimenia

    “We appreciated the impactful contributions of Plavno.”

    Plavno's efforts in addressing challenges and implementing effective solutions have played a crucial role in the success of T-Rize. The outcomes achieved have exceeded expectations, revolutionizing the investment sector and ensuring universal access to financial opportunities

    Thien Duy Tran

    Product Manager, T-Rize Group

    Thien Duy Tran

    “We are very satisfied with their excellent work”

    Through the partnership with Plavno, we built a system used by more than 40 million connected channels. Throughout the engagement, the team was communicative and quick in responding to our concerns. Overall, we were highly satisfied with the results of collaboration.

    Michael Bychenok

    CEO, MediaCube

    Michael Bychenok

    “They have a clear understanding of what the end user needs.”

    Plavno's codes and designs are user-friendly, and they complete all deliverables within the deadline. They are easy to work with and easily adapt to existing workflows, and the client values their professionalism and expertise. Overall, the team has delivered everything that was promised.

    Helen Lonskaya

    Head of Growth, Codabrasoft LLC

    Helen Lonskaya

    “The app was delivered on time without any serious issues.”

    The MVP app developed by Plavno is excellent and has all the functionality required. Plavno has delivered on time and ensured a successful execution via regular updates and fast problem-solving. The client is so satisfied with Plavno's work that they'll work with them on developing the full app.

    Mitya Smusin

    Founder, 24hour.dev

    Mitya Smusin

    From idea to live in days

    Get an agent up and running

    Connect

    Connect

    Telephony/IVR/CCaaS (Twilio, Five9, Genesys), ATS (Greenhouse/Lever/Workday Recruiting/iCIMS/SmartRecruiters), HRIS (Workday/BambooHR/SuccessFactors), Calendars.

    Pick Skills

    Pick Skills

    First-response, pre-screening, interview scheduling, recap & ATS updates, routing.

    Configure Policies

    Configure Policies

    Regions, hours, languages, consent/disclosures, escalation rules.

    Design Flows

    Design Flows

    Role-specific screening questions, knockout criteria, scorecards, handoffs.

    Pilot & Tune

    Pilot & Tune

    Shadow mode, QA analytics, supervised transfers.


    Scale

    Scale

    Add roles, locations, languages; extend to onboarding FAQs.

    ↓90%

    time-to-first-contact

    Instant voice/SMS outreach turns days into minutes.

    ↑25–40%

    interview scheduling rate

    Auto-qualification and 24/7 self-booking reduce drop-off.

    ↑35–50%

    recruiter admin

    Admin offloaded: summaries, notes, and ATS updates handled by the agent.

    Use Cases

    Expert agents for high-ROI healthcare use cases

    <strong>Answer/ringless callback</strong> on missed candidate calls.


    Answer/ringless callback on missed candidate calls.


    <strong>Capture</strong> contact, role of interest, consent, and source attribution.


    Capture contact, role of interest, consent, and source attribution.


    <strong>Optional enrichment</strong> via approved providers.


    Optional enrichment via approved providers.


    <strong>Scorecard-guided Q&A</strong> (skills, location, authorization, comp fit).


    Scorecard-guided Q&A (skills, location, authorization, comp fit).


    <strong>RAG answers</strong> to role/benefits/visa/remote policy questions.


    RAG answers to role/benefits/visa/remote policy questions.


    <strong>Score & route qualified candidates;</strong> flag knockouts.


    Score & route qualified candidates; flag knockouts.


    <strong>Book across recruiter/hiring manager calendars </strong>with buffers & links (Zoom/Meet/Teams).

    Book across recruiter/hiring manager calendars with buffers & links (Zoom/Meet/Teams).

    <strong>Warm transfer</strong> to recruiter with context + transcript snippets.


    Warm transfer to recruiter with context + transcript snippets.


    <strong>Auto-send confirmations,</strong> reminders, and reschedule links.


    Auto-send confirmations, reminders, and reschedule links.


    <strong>24/7</strong> status updates (“where am I in the process?”).


    24/7 status updates (“where am I in the process?”).


    <strong>Nurture nudges, test/pre-work reminders, feedback intake.
</strong>

    Nurture nudges, test/pre-work reminders, feedback intake.


    <strong>Multilingual </strong>voice + captions.


    Multilingual voice + captions.


    <strong>Answer FAQs</strong> on paperwork, equipment, payroll, benefits.


    Answer FAQs on paperwork, equipment, payroll, benefits.


    <strong>Collect forms/status;</strong> push updates to HRIS.


    Collect forms/status; push updates to HRIS.


    <strong>Handoff </strong>to People Ops when needed.


    Handoff to People Ops when needed.


    Integrations

    Integrations for people teams

    Greenhouse

    Greenhouse

    Lever

    Lever

    Workday Recruiting

    Workday Recruiting

    iCIMS

    iCIMS

    SmartRecruiters

    SmartRecruiters

    Microsoft Teams

    Microsoft Teams

    BambooHR

    BambooHR

    Rippling

    Rippling

    Google

    Google

    Microsoft 365

    Microsoft 365

    Checkr

    Checkr

    HireRight

    HireRight

    Drop-in connectors

    Drop-in connectors

    Drop-in connectors via FHIR/HL7, SMART on FHIR, and secure webhooks. Custom adapters available.

    Benefits

    Why people teams choose us

    HR-tuned NLU

    HR-tuned NLU

    Configurable scorecards out of the box.

    RAG Playbooks

    RAG Playbooks

    Keep answers accurate and policy-aligned (no ad-hoc hallucinations).

    Calendar + Ownership

    Calendar + Ownership

    Routing for fair, fast distribution.

    ATS-grade Summaries

    ATS-grade Summaries

    And field updates to reduce admin drag.

    Multilingual

    Multilingual

    Voice + captions; global numbers/time-zone awareness.

    Analytics

    Analytics

    You can act on: time-to-first-contact, schedule rate, no-show risk, containment.

    Omnichannel

    Omnichannel

    Phone, web, chat, voicemail callback.

    Scalable & Resilient

    Scalable & Resilient

    Autoscaling; 99.9%+ platform uptime.

    Security

    Enterprise-grade
security & compliance

    • GDPR/CCPA support; consent capture & TCPA-aware workflows.

    • Encryption in transit & at rest; KMS-managed keys.

    • SSO/SAML, RBAC, IP allowlists.

    • PII redaction; regional disclosures; audit trails.

    • Configurable retention & region pinning; EEO-friendly logging support.

    Vitaly Kovalev

    Vitaly Kovalev

    Sales Manager

    Talk to us about your custom-built HR & Recruitment voice assistant

    We don’t ship generic bots. We tailor each agent to your roles, scorecards, policies, and candidate journey—integrated with your ATS/HRIS—so rollout is smooth and ROI is measurable.

    Talk to Sales

    Behchmarks

    Outcomes that matter

    call containment on routine intents40–70%

    call containment on routine intents

    lower average handle time35–55%

    lower average handle time

    fewer no-shows with proactive reminders10–20%

    fewer no-shows with proactive reminders

    clinician/day documentation time back (ambient scribe)1–2 hrs

    clinician/day documentation time back (ambient scribe)

    with 24/7 availability, multilingual support
CSAT

    with 24/7 availability, multilingual support


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    Discover Plavno AI Agent advantage

    Just tell the Plavno AI Agent about your project – it will ask questions, gather requirements, and propose a tailored solution

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    Case Studies

    Our clients achieve real results

    View all case studies
    Real-Time Multilingual Speech Engine (Khutba)

    Real-Time Multilingual Speech Engine (Khutba)

    Sub-second real-time multilingual streaming that scales to thousands, ensures domain accuracy, and auto-generates audio with captions.

    Read more

    The First Real-Time Translation Layer for Calls (Instant)

    The First Real-Time Translation Layer for Calls (Instant)

    Multilingual voice via simple APIs—sub-second captions & translated audio, from 1:1 to thousands.

    Read more

    Real-Time AI-Powered YouTube Translation (PlayTV)

    Real-Time AI-Powered YouTube Translation (PlayTV)

    PlayTV applies advanced speech recognition and neural translation models to generate live multilingual audio streams for YouTube videos.

    Read more

    View all case studies

    Frequently Asked Questions

    FAQs

    Find answers to your common concerns

    Will it respect our screening scorecards?

    Yes, configure role-specific prompts, knockout criteria, weighted scoring, and disqualifiers.

    How do you handle consent, privacy, and recordings?

    Built-in disclosures, opt-ins, regional policies, PII redaction, audit logs.

    Can it integrate with Greenhouse/Lever/Workday?

    Yes, native/adapter-based connectors for candidates, stages, notes, and custom fields.

    Does it transfer to a recruiter live?

    Yes, warm transfer with full context and key transcript snippets.

    What languages are supported?

    English, Spanish, German, French, Portuguese, Arabic and more; add others on request.

    How are policy questions answered accurately?

    RAG playbooks pull from approved JDs, benefits, compensation bands, and policy docs.

    What’s the rollout path?

    Start with first-response on one number; add pre-screening & scheduling; expand to onboarding FAQs.

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    • The estimated time to launch the product

    • Clear vision of functionality you need

    • 10% discount on your first sprint

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    • Discuss your project details

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    • Submit a comprehensive project proposal with estimates, timelines, team composition, etc

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    Vitaly Kovalev

    Vitaly Kovalev

    Sales Manager

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