AI Agents
Custom Hr Voice AI Assistant
Agentic voice assistants that answer candidate calls, pre-screen with your scorecards, schedule interviews, summarize conversations, and auto-update your ATS/HRIS—so recruiters focus on people, not paperwork.
AI Agents
Agentic voice assistants that answer candidate calls, pre-screen with your scorecards, schedule interviews, summarize conversations, and auto-update your ATS/HRIS—so recruiters focus on people, not paperwork.
Overview
Missed calls and slow follow-ups cost great candidates. HR Voice AI Assistants handle first-response, pre-screening, interview scheduling, and reminders across phone and web – then push clean notes and structured fields to your ATS.
With RAG-powered playbooks, agents retrieve role requirements, benefits, compensation bands, and policy-approved answers in real time – clear, accurate, on-brand.
How it Works
Understands candidates: HR-tuned ASR + NLU extract role, seniority, skills, location, work authorization, salary expectations, availability.
Retrieves knowledge (RAG): Safely pulls from JDs, competency matrices, benefits, relocation/visa policies, DEI language, and hiring FAQs for precise answers.
Takes actions: Schedules interviews with buffers, sends confirmations, logs notes, advances stage, sets tasks, updates fields.
Guardrails: Consent/TCPA checks, regional disclosures, PII redaction, bias-aware prompts, human handoff, audit trails.
Eugene Katovich
Sales Manager
Agentic voice assistants that answer candidate calls, pre-screen with your scorecards, schedule interviews, summarize conversations, and auto-update your ATS/HRIS—so recruiters focus on people, not paperwork.
Schedule a Free CallServices & Solutions
Deploy specialized voice agents that source, screen, schedule, and support candidates—fully integrated with your ATS/HRIS.
Proactively qualifies applicants against your scorecards and books interviews.
Use case: Automate first contact, ask knockout/fit questions, and populate ATS fields.
Key skills: Skills & experience extraction, work authorization, location/time-zone, compensation expectations, availability; RAG answers to role/benefits/policy; bias-aware prompts.
Sample flow: Inbound/Apply → pre-screen Q&A → score & route → schedule slot → log to ATS.
Eliminates back-and-forth by finding times across calendars and time zones.
Use case: Coordinate recruiter/hiring manager/loop interviews with buffers and links.
Key skills: Multi-calendar lookups, buffer rules, conferencing links, reminders/rescheduling, no-show risk flags.
Sample flow: Candidate call/SMS → propose times → confirm slot → send invites/reminders → update ATS stage.
Gives 24/7 status updates and answers policy questions—on brand and accurate.
Use case: Reduce “Where am I in the process?” calls; deflect repetitive FAQs.
Key skills: ATS stage lookup, RAG playbooks over JDs/benefits/visa/remote policy, consent & disclosures, human handoff.
Sample flow: Candidate inquiry → authenticate → retrieve stage/next steps → answer FAQs → escalate if needed → write note to ATS.
Guides new hires through paperwork, access, and equipment—before day one.
Use case: Shorten time-to-productivity and reduce HR ticket load.
Key skills: Forms/checklist capture, document reminders, benefits Q&A, IT/equipment coordination, HRIS updates.
Sample flow: Offer accepted → send onboarding checklist → collect forms → answer benefits questions → push updates to HRIS → notify People Ops.
Testimonials
“They really understand what we need. They’re very professional.”
Sergio Artimenia
Commercial Director, RNDpoint
“We appreciated the impactful contributions of Plavno.”
Thien Duy Tran
Product Manager, T-Rize Group
“We are very satisfied with their excellent work”
Michael Bychenok
CEO, MediaCube
“They have a clear understanding of what the end user needs.”
Helen Lonskaya
Head of Growth, Codabrasoft LLC
“The app was delivered on time without any serious issues.”
Mitya Smusin
Founder, 24hour.dev
From idea to live in days
Telephony/IVR/CCaaS (Twilio, Five9, Genesys), ATS (Greenhouse/Lever/Workday Recruiting/iCIMS/SmartRecruiters), HRIS (Workday/BambooHR/SuccessFactors), Calendars.
First-response, pre-screening, interview scheduling, recap & ATS updates, routing.
Regions, hours, languages, consent/disclosures, escalation rules.
Role-specific screening questions, knockout criteria, scorecards, handoffs.
Shadow mode, QA analytics, supervised transfers.
Add roles, locations, languages; extend to onboarding FAQs.
Instant voice/SMS outreach turns days into minutes.
Auto-qualification and 24/7 self-booking reduce drop-off.
Admin offloaded: summaries, notes, and ATS updates handled by the agent.
Use Cases
Answer/ringless callback on missed candidate calls.
Capture contact, role of interest, consent, and source attribution.
Optional enrichment via approved providers.
Scorecard-guided Q&A (skills, location, authorization, comp fit).
RAG answers to role/benefits/visa/remote policy questions.
Score & route qualified candidates; flag knockouts.
Book across recruiter/hiring manager calendars with buffers & links (Zoom/Meet/Teams).
Warm transfer to recruiter with context + transcript snippets.
Auto-send confirmations, reminders, and reschedule links.
24/7 status updates (“where am I in the process?”).
Nurture nudges, test/pre-work reminders, feedback intake.
Multilingual voice + captions.
Answer FAQs on paperwork, equipment, payroll, benefits.
Collect forms/status; push updates to HRIS.
Handoff to People Ops when needed.
Integrations
Greenhouse
Lever
Workday Recruiting
iCIMS
SmartRecruiters
Microsoft Teams
BambooHR
Rippling
Microsoft 365
Checkr
HireRight
Drop-in connectors via FHIR/HL7, SMART on FHIR, and secure webhooks. Custom adapters available.
Benefits
Configurable scorecards out of the box.
Keep answers accurate and policy-aligned (no ad-hoc hallucinations).
Routing for fair, fast distribution.
And field updates to reduce admin drag.
Voice + captions; global numbers/time-zone awareness.
You can act on: time-to-first-contact, schedule rate, no-show risk, containment.
Phone, web, chat, voicemail callback.
Autoscaling; 99.9%+ platform uptime.
Security
GDPR/CCPA support; consent capture & TCPA-aware workflows.
Encryption in transit & at rest; KMS-managed keys.
SSO/SAML, RBAC, IP allowlists.
PII redaction; regional disclosures; audit trails.
Configurable retention & region pinning; EEO-friendly logging support.
Vitaly Kovalev
Sales Manager
We don’t ship generic bots. We tailor each agent to your roles, scorecards, policies, and candidate journey—integrated with your ATS/HRIS—so rollout is smooth and ROI is measurable.
Talk to Sales
Behchmarks
40–70%
35–55%10–20%1–2 hrs
CSAT
Just tell the Plavno AI Agent about your project – it will ask questions, gather requirements, and propose a tailored solution
Frequently Asked Questions
Find answers to your common concerns
Yes, configure role-specific prompts, knockout criteria, weighted scoring, and disqualifiers.
Built-in disclosures, opt-ins, regional policies, PII redaction, audit logs.
Yes, native/adapter-based connectors for candidates, stages, notes, and custom fields.
Yes, warm transfer with full context and key transcript snippets.
English, Spanish, German, French, Portuguese, Arabic and more; add others on request.
RAG playbooks pull from approved JDs, benefits, compensation bands, and policy docs.
Start with first-response on one number; add pre-screening & scheduling; expand to onboarding FAQs.
Project Estimator
The estimated time to launch the product
Clear vision of functionality you need
15% discount on your first sprint
Contact Us
Plavno experts contact you within 24h
Discuss your project details
We can sign NDA for complete secrecy
Submit a comprehensive project proposal with estimates, timelines, team composition, etc
Plavno has a team of experts ready to start your project. Ask us!
Vitaly Kovalev
Sales Manager
