CRM Development
CRM Development Company
Need a CRM that fits your sales, marketing, support, and customer operations? Plavno builds custom CRM systems that automate workflows, centralize customer data, improve visibility, and help teams work faster.
CRM Development
Need a CRM that fits your sales, marketing, support, and customer operations? Plavno builds custom CRM systems that automate workflows, centralize customer data, improve visibility, and help teams work faster.
Realized projects
Rated on Cluth
Years of engineering excellence and tech innovation
Services
We build CRM systems from scratch based on your business processes, customer lifecycle, sales pipeline, user roles, and reporting needs.
We develop cloud-based CRM systems that give teams secure access to customer data, deals, tasks, reports, and communication from anywhere.
We create mobile CRM apps for sales, field service, support, and management teams that need access to customer data on the go.
We add AI features such as lead scoring, sales forecasting, automated follow-ups, customer segmentation, and smart recommendations.
We connect CRM systems with websites, forms, email, calendars, ERP, accounting tools, call centers, marketing automation, and analytics platforms.
We migrate data from spreadsheets, legacy systems, or existing CRM platforms and customize CRM functionality to match your workflows.
Benefits
Unlock operational efficiency and data-driven decision-making with a tailor-made CRM built for scalability, automation, and seamless team collaboration.
A custom CRM gives your team a clear view of leads, deals, pipeline stages, revenue forecasts, activities, and customer history.
Automate repetitive sales, marketing, support, and reporting tasks to reduce manual work and improve team productivity.
Keep all customer information, communication, documents, tasks, deals, and support requests in one structured system.
Eugene Katovich
Sales Manager
Plavno has a team of skilled CRM developers ready to build a system around your real sales, marketing, and customer support processes. Ask me!
Get in TouchIndustries
From healthcare to finance, we provide tailored solutions for a wide array of industries.
Empower your business with custom AI agents, predictive analytics, and automation that deliver real results.
Agentic AI Solutions: Build voice/chat agents with memory, reasoning, and adaptive workflows.
RAG & LLM Integration: Combine internal knowledge with LLMs for faster, context-aware answers.
AI Infrastructure: Deploy scalable, secure MLOps pipelines and vector databases.
Modernize healthcare with HIPAA-ready software, AI diagnostics, and seamless EHR integrations.
Virtual Assistants: Voice and chat triage bots that automate scheduling and patient support.
EHR & FHIR Integration: Secure interoperability with Epic, Cerner, and other systems.
Telemedicine & IoMT: Remote monitoring, data analysis, and digital health platforms.
Protect your digital assets with AI-driven detection, zero-trust frameworks, and automated response.
Threat Detection AI: Identify and neutralize anomalies in real time using ML models.
SOC Automation: Streamline alerts, workflows, and incident resolution.
Compliance & Privacy: Meet ISO 27001, SOC 2, and GDPR/CCPA standards effortlessly.
Deliver secure, intelligent, and frictionless experiences across banking, lending, and payments.
Fraud Detection AI: Real-time anomaly detection and behavioral analytics.
Voice Banking Assistants: Handle balance checks, FNOL, and account updates conversationally.
RegTech & Compliance: Automate KYC/AML and reporting workflows.
Reinvent hiring and retention with AI-driven screening, analytics, and candidate engagement.
Voice Interview Agents: Automate pre-screening and schedule follow-ups instantly.
AI Matching & Scoring: Match candidates to roles with precision and bias control.
ATS & HRIS Integration: Unified workflows for recruiters, HR teams, and analytics.
Enhance customer journeys with hyper-personalization, automation, and smart voice assistants.
AI Personalization: Dynamic pricing, product recommendations, and customer analytics.
Voice Commerce: Conversational shopping via chat, call, or smart devices.
Inventory Optimization: Forecast demand and automate restocking across channels.
Create adaptive, interactive, and accessible learning experiences powered by AI.
AI Tutors & Chatbots: Personalized support for learners 24/7.
LMS Platforms: Manage courses, analytics, and remote classrooms at scale.
Assessment Automation: Smart grading, plagiarism checks, and skill analytics.
Voice/chat assistants qualify prospects, schedule tours, and sync CRM/PMS in real time.
Listing & Search Portals (IDX/MLS): SEO-ready portals with maps, geo-search, and lead capture.
Brokerage & Agent Tools: Mobile platforms for prospecting, routing, and closing faster.
Property & Rental Management (PMS): Unified ops for single-family, multi-family, and STRs.
Revolutionize claims, underwriting, and policy service with intelligent automation.
FNOL Voice Agents: Instant claims initiation with real-time data capture.
Risk Scoring AI: Predictive underwriting and fraud prevention.
Customer Portals: Seamless omnichannel experiences for policyholders.
Build secure, transparent, and scalable decentralized solutions across industries.
Smart Contracts: Automate trust with auditable and tamper-proof logic.
DeFi & Wallet Apps: Enable secure digital payments and tokenized assets.
Traceability Solutions: Track provenance across supply chains and finance.
Boost engagement and monetization with real-time analytics, AI, and cross-platform infrastructure.
Game Analytics: Player behavior insights, retention tracking, and churn prediction.
Voice Chat AI Moderation: Safe, real-time player communication management.
Esports Platforms: Tournaments, leaderboards, and streaming integrations.
Digitize legal processes with AI-driven document analysis and voice-enabled case management.
AI Document Review: Rapid discovery and classification with NLP.
Voice Legal Assistants: Dictation, drafting, and real-time case updates.
Courtroom Automation: Digital transcription and data-secure archiving.
Accelerate growth with full-cycle tech expertise and scalable AI-first architecture.
MVP to Product: Launch and iterate fast with agile design and development.
AI-Powered Growth: Integrate automation, analytics, and personalization early.
Tech Advisory: Architecture, cloud, and product strategy from day one.
Optimize operations with predictive logistics and AI-driven fleet management.
Smart Tracking: Real-time shipment visibility and anomaly detection.
Voice Dispatch Agents: Automate routing and incident reporting.
Demand Forecasting: AI-based optimization of inventory and deliveries.
Transform content creation, management, and distribution with AI automation.
Voice Dubbing & Translation: Instant multilingual voiceovers for video.
Content Recommendation: Personalized feeds and engagement analytics.
AdTech Integration: Dynamic targeting and audience insights.
Digitize citizen services with secure, transparent, and efficient AI solutions.
Citizen Chatbots: Streamline inquiries, permits, and document requests.
Data Governance: Secure data sharing across departments.
Public Safety AI: Predictive analytics for emergency and infrastructure management.
Empower sustainable farming through data, automation, and connected intelligence.
Precision Agriculture: IoT sensors and AI analytics for yield optimization.
Supply Chain Tracking: Trace produce from field to shelf.
Weather & Soil Insights: Predictive tools for smarter resource use.
Enhance response speed and situational awareness with AI-powered monitoring.
AI Incident Agents: Detect, analyze, and report in real time.
Video Analytics: Identify threats and anomalies across sites.
Dispatch Automation: Coordinate responders and resources efficiently.
Deliver personalized guest experiences and seamless operations powered by AI.
Voice Concierge: Bookings, requests, and support across channels.
Smart Revenue Management: AI pricing and demand forecasting.
Guest Analytics: Loyalty insights and journey personalization.
Modernize networks, customer service, and billing with intelligent automation.
AI Voice Support: Automate Tier-1 inquiries and troubleshooting.
Network Monitoring: Predict outages and optimize bandwidth.
Customer Analytics: Reduce churn with proactive engagement.
Increase efficiency, safety, and uptime through connected AI and IoT systems.
Predictive Maintenance: Detect failures before they happen.
Digital Twins: Simulate production lines for optimization.
Smart Factory Automation: Real-time analytics across industrial assets.
Collaboration Models
Selecting the right engagement model depends primarily on project requirements and the complexity of the software development services.
Pricing
CRM development cost depends on the number of modules, user roles, automation flows, integrations, data migration needs, reporting complexity, security requirements, and whether AI functionality is included. A simple sales CRM may require a smaller scope, while an enterprise CRM with multiple departments and integrations needs deeper planning and architecture.
Cost factors:
Tech Stack
ln order to solve business problems effectively, we are continuously improving our technologies and tools portfolio. Check out our tech stack that we use in our projects.
Case Study
An AI-powered CRM that uses natural language understanding (NLU) and sentiment analysis to evaluate customer feedback, auto-generate personalized responses, and drive customer satisfaction.
Less time spent on order processing
Advantages
Experts ready to start with your project
We are not "blind coders" or "feature makers." We focus on creating the right product for the right people.
Agile teams are primed for deployment within 2-3 weeks.
Well-defined service standards for all clients.
of developers are senior-level.
Frameworks
Analyze business strengths, process gaps, customer management risks, and growth opportunities before building CRM logic.
Map every customer interaction from first contact to purchase, support, retention, and reactivation.
Define what your CRM should improve: sales speed, data visibility, support quality, automation, or customer experience.
Benefits
Discover how partnering with an expert team accelerates your timeline, reduces risk, and delivers enterprise-grade quality without the overhead of in-house hiring.
An outsourced CRM team brings experience in architecture, automation, integrations, data migration, UX, security, and analytics.
Plavno can help you launch CRM functionality faster than building an internal technical team from scratch.
We manage scope, documentation, sprints, timelines, risks, and delivery while keeping your stakeholders aligned.
You get clear workflows, technical documentation, demos, testing cycles, and transparent reporting.
Your CRM can start with core modules and grow into a full business management system over time.
Plavno Team
High-performing developers for growing companies
Martin
Data Engineer
Owns data pipelines and analytics infrastructure using ETL and dbt. Experienced with ClickHouse, Redshift, and BI metric stores.
Alex
Backend Lead
Builds scalable backend services in Python and Node.js. Designs domain-driven APIs with FastAPI, Postgres, and Kafka eventing.
Alex
Solution Architect
End-to-end solution design, cloud security, and scaling expert. Experienced in distributed systems and microservices architecture.
Katarina
NLU & Orchestration Engineer
Designs dialog orchestration with LangGraph. Focused on intent detection, slot filling, and policy-based decision flows.
Victor
RAG / Knowledge Engineer
Implements retrieval-augmented generation with FAISS and Pinecone. Optimizes re-ranking, grounding, and citation pipelines.
Jonas
DevOps / SRE
Automates infrastructure with Terraform and CI/CD. Manages EKS scaling, monitoring, and 99.9%+ reliability targets.
Irina
Clinical NLP Specialist
Maps medical language to SNOMED and ICD-10 taxonomies. Tunes triage protocols and red-flag symptom detection.
Anna
Product Manager
Drives product discovery and roadmap execution. Focused on KPIs like TTA, FCR, and conversion. Skilled in aligning clinical and sales stakeholders.
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Process
Real-world performance metrics that demonstrate the system`s capabilities in production environments
We assess your idea, gather needs, business process data, and growth expectations to strategically prioritize tech approaches and feature design
The prototype identifies potential errors in the core design so that the team can fix it quickly and cost-effectively.
We follow the principles of Agile development, which allows us to deliver cost-effective solutions in a timely manner.
Every feature will be developed with attention to detail, and properly tested before reaching the end-user. You’ll get a MVP and documentation.
Our engineers can deploy your product to major clouds (AWS, MS Azure, GCP, DigitalOcean, Heroku, etc.) or set it up on your local infrastructure.
Your product is out on the market! This phase involves observing its functionality and gathering user feedback to determine next steps.
Project Calculator
No meetings or calls needed. Just answer a few questions and our consultants will provide an advisory package tailored for your project. It's free and non-binding
Frequently Asked Questions
Find answers to your common concerns
Plavno provides custom CRM development, cloud CRM development, mobile CRM development, AI-based CRM development, CRM integrations, migration, customization, testing, and support.
The cost depends on modules, users, integrations, automation, data migration, security, AI features, and project timeline.
Yes. We build CRM systems from scratch based on your sales, marketing, support, and operational workflows.
Yes. We integrate CRM with websites, email, calendars, ERP, payment systems, accounting platforms, analytics tools, and marketing automation systems.
Testimonials
“They really understand what we need. They’re very professional.”
Sergio Artimenia
Commercial Director, RNDpoint
“We appreciated the impactful contributions of Plavno.”
Thien Duy Tran
Product Manager, T-Rize Group
“We are very satisfied with their excellent work”
Michael Bychenok
CEO, MediaCube
“They have a clear understanding of what the end user needs.”
Helen Lonskaya
Head of Growth, Codabrasoft LLC
“The app was delivered on time without any serious issues.”
Mitya Smusin
Founder, 24hour.dev
Project Estimator
The estimated time to launch the product
Clear vision of functionality you need
15% discount on your first sprint
Contact Us
We can sign NDA for complete secrecy
Discuss your project details
Plavno experts contact you within 24h
Submit a comprehensive project proposal with estimates, timelines, team composition, etc
Plavno has a team of experts that ready to start your project. Ask me!
Vitaly Kovalev
Sales Manager
What Happens Next?
