Plavno
Cases
Real Estate Platform with ChatGPT

Using ChatGPT in a Real Estate

Industry

Real Estate

location

Industry

Real Estate

location

story behind

In the real estate market, the availability of numerous services for home buying and selling, along with transparent pricing information and easily accessible agents, is more like a luxury than a standard practice.

So our client wanted to create a convenient platform to let the users get actual and accurate market information. The primary challenge was to integrate ChatGPT functionality into the real estate IT solution to deliver intelligent and quick customer support.

Personalized Assistance
Intelligent Chatbot

Challenges & solutions

Personalization

Problem

Providing personalized property recommendations based on user preferences demanded an in-depth understanding of individual user needs and desires.

Solution

The Plavno team developed an algorithm that combined user-provided information, browsing history, and interaction patterns to tailor recommendations. The algorithm continuously learned from user interactions, adapting and improving recommendations over time.

Quality Control

Problem

Ensuring the chatbot provided accurate and reliable information to users.

Solution

The team implemented a feedback loop where users could rate the chatbot's responses for accuracy. This feedback was used to further fine-tune the model and improve its performance over time.

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process

Crystal clear process

Agile methodology forms the cornerstone of our work philosophy. Through a seamless blend of innovative practices, including regular demos, comprehensive progress tracking, and a unique pay structure based on hours invested, we've constructed a workflow that ensures optimal outcomes and client satisfaction.

discovery

design

development

Testing

Launch

Maintenance

Conduct market research

UX Research

Components

Perform integration testing

Address issues in staging environment

Audience analysis

Moodboards

Develop UI components

Test personalized algorithms

Monitor customer satisfaction

Identify key features

Prototyping

API integrations

Deploy to production

Gather user feedback

Define project scope

UI Design

Implement custom features

Address and fix bugs

Updates and improvements

features

The key features of the app

Intelligent Chatbot

Integrated ChatGPT as a conversational chatbot to provide instant and accurate responses to customer queries about property listings, pricing, amenities, and other real estate information.

Personalized Assistance

Trained ChatGPT on a real estate-specific dataset, enabling it to understand domain-specific language and offer personalized recommendations based on customer preferences and requirements.

Property Search and Comparison

Developed a user-friendly interface for property search, allowing users to filter listings based on location, price, size, and other criteria. Users could compare properties side-by-side, view images, and access detailed descriptions.

Appointment Scheduling

Implemented a feature for users to schedule property viewings, request additional information, and receive notifications about new listings matching their criteria.

project team

Launch, accelerate and support your business with our teams

Roman

Frontend

Expertise

Vue.js Developer with 4+ years of experience in building applications and web services.

TypeScript

Vue.js

Node.js

GraphQL

Aliona

Product Manager

Expertise

Edtech & Healthcare product manager, skilled in user-centered strategies & lifecycle management.

MVP

POC

A/B Testing

Cohort

UX-testing

Nekruz

Backend

Expertise

Backend Developer with 5+ years of experience in projects building using Golang and Python.

Testify

Redis

Docker

Golang

Python

Django

results

The personalized assistance provided by the chatbot, including tailored property recommendations and relevant information, kept users engaged and encouraged them to spend more time on the platform. As the app continuously collected data and learned from user interactions, its capabilities for providing accurate recommendations and intelligent responses improved over time. This laid the foundation for long-term growth and a sustainable competitive advantage in the real estate industry.

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