Plavno
Cases
Online Pet Supply Store

Online pets supply store

Industry

e-Commerce

location

Poland

Industry

e-Commerce

location

Poland

story behind

Plavno got a request from a customer who wanted to make an online store app for their pet supply shop. The customer wanted an app that people could use easily to look at and buy pet food, toys, and things for pets. Also, they wanted the app to give advice from vets and help users find nearby pet services like grooming and boarding. Lastly, the customer wanted the app to suggest things to buy based on what kind of pet someone has and how old it is.

We accepted the challenge to cover this wide range of requirements in the form of custom software development.

Payment and Transaction Security
Personalized recommendations
Connect users with local pet services

Challenges & solutions

Personalized Recommendations

Problem

Creating personalized recommendations required a robust algorithm.

Solution

We developed a recommendation engine that takes into account the user's pet's breed, age, and previous purchase history. The algorithm analyzes user interactions to predict preferences accurately. Regular updates to the algorithm ensure that recommendations remain relevant as the user's pet ages and their needs change.

Payment and Transaction Security

Problem

Safety of user financial information is obligatory.

Solution

To ensure secure transactions, we integrated trusted payment gateways that comply with industry security standards. Payment information is tokenized and never stored on the app's servers. Regular security audits of the payment infrastructure and compliance with Payment PCI DSS guarantee the safety of user financial information.

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process

Crystal clear process

Agile methodology forms the cornerstone of our work philosophy. Through a seamless blend of innovative practices, including regular demos, comprehensive progress tracking, and a unique pay structure based on hours invested, we've constructed a workflow that ensures optimal outcomes and client satisfaction.

discovery

design

development

Testing

Launch

Maintenance

Conduct market research

UX Research

Components

Perform integration testing

Address issues in staging environment

Audience analysis

Moodboards

Develop UI components

Test personalized algorithms

Monitor customer satisfaction

Identify key features

Prototyping

API integrations

Deploy to production

Gather user feedback

Define project scope

UI Design

Implement custom features

Address and fix bugs

Updates and improvements

features

The key features of the platform

Easy-to-use interface

We designed a user-friendly interface that allows customers to easily browse and purchase pet products. The app has a simple and intuitive layout, making it easy for users to find what they are looking for.

Veterinary advice

The app includes a section for veterinary advice, where users can find helpful tips and advice on pet care. The app also allows users to contact a local veterinarian for further assistance.

Connect users with local pet services

The app includes a directory of local pet services, such as grooming and boarding facilities. Users can easily search for and connect with these services through the app.

Personalized recommendations

The app provides personalized recommendations based on the user's pet's breed and age. This feature allows users to find products that are specifically tailored to their pet's needs.

project team

Launch, accelerate and support your business with our teams

Igor

Backend

Expertise

Experienced Software Engineer with over 5 years of expertise in PHP, React, and Vue.js.

TypeScript

GraphQL

Next.js

Node.js

Nest

Alexey

Fullstack

Expertise

Fullstack Developer with 5+ years of experience in building high-loaded websites using PHP and React.

PHP

Laravel

MySQL

Wordpress

WP Acorn

Alexey

Product Manager

Expertise

Experienced PM with 7+ years of expertise in successfully launching and managing a variety of products.

Cohort

A/B Testing

CAC

ROI

CLTV

CJM

results

The app provided an additional channel for the pet supply shop to sell its products. With the easy-to-use interface and personalized recommendations, users were more likely to make purchases through the app. This led to increased sales and revenue for the owner.

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