We all are tired of spending endless hours sorting, washing, and folding laundry. Our client found a way to make this chore disappear. A Danish laundry company came up with the idea of an app which marries modern technology with everyday chores, enabling users to effortlessly manage their laundry needs based on their geolocation.
Flexible scheduling options, allowing you to curate pickup and delivery times that align perfectly with your lifestyle. Your preferences, your convenience – it's all in your hands.
Challenges & solutions
The challenge was to ensure consistent and synchronized user experiences and data interactions across different devices and environments.
The app utilizes React Native, streamlining development with a single codebase for both iOS and Android. It seamlessly integrates order placement and customer support chats across mobile and web platforms, enabling cross-platform communication.
Managing orders, user accounts, and customer support interactions across multiple channels can lead to operational inefficiencies.
To address this challenge, we developed an admin panel, which performs as a command center for effortless order tracking, user management, and real-time customer support ensuring a smooth and error-free experience for both users and staff.
The client’s goal was to expand its influence to work with hotels and restaurants. These businesses have unique needs and requirements that the B2C focused app did not address.
Plavno customized the app for the B2B sector. The technical enhancements focused on bulk booking options, flexible scheduling for business operations, and centralized billing and reporting features, enabling B2B clients to manage invoices, payments, and service reports from a centralized platform.
Agile methodology forms the cornerstone of our work philosophy. Through a seamless blend of innovative practices, including regular demos, comprehensive progress tracking, and a unique pay structure based on hours invested, we've constructed a workflow that ensures optimal outcomes and client satisfaction.
App seamlessly pinpoints users' locations, showing a network of drop-off points. With a simple touch, users choose a convenient spot and monitor their order's journey in real-time.
App allows users to point all their requirements - from garment specifics to cleaning preferences and even one-of-a-kind instructions. And schedule the most suitable time to pick the order up.
The app grant's role-specific access to customers, couriers, and administrators. Users can create accounts using their credentials or social media, building personalized profiles with essential information and order histories.
System is integrated with payment gateways allowing users to pay subscriptions with credit cards or Paypal accounts.
App gained significant traction within the first 6 months of launch, with thousands of downloads and a high user retention rate. Both customers and service providers appreciated the app's ease of use, transparent pricing, and reliable service.
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