Plavno
Cases
Healthcare Marketplace — Case Study

A healthcare marketplace to connect patients and doctors

Industry

Healthcare

location

Industry

Healthcare

location

story behind

A few years ago, patients had to call the hospital to set up appointments with doctors. Also, even for small things like getting prescriptions, people often had to travel a long way to the hospital. This got worse because of COVID-19. Hospitals couldn't see patients in person to avoid spreading the virus, so they started doing appointments online.

Because of all this, our client saw a chance to make a website where patients could find doctors and get care online. With this request they turned to Plavno.

Easy booking
Voice and video massaging
Schedule management

Challenges & solutions

Data Privacy and Security

Problem

Engaging with this platform requires users to place their trust in the system by divulging their personal and sensitive medical information.

Solution

We implemented end-to-end encryption for communication, adhered to industry-standard security protocols for payment processing, and conducted regular security audits to identify and mitigate potential vulnerabilities.

Scalability and Performance

Problem

As the platform gained popularity, it required handling a growing user base while maintaining responsive performance and quick response times.

Solution

Plavno developers designed the application architecture with scalability in mind, utilizing load balancing, caching mechanisms, and cloud-based resources. Regular performance testing and optimization ensured the platform's responsiveness even as user traffic expanded.

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process

Crystal clear process

Agile methodology forms the cornerstone of our work philosophy. Through a seamless blend of innovative practices, including regular demos, comprehensive progress tracking, and a unique pay structure based on hours invested, we've constructed a workflow that ensures optimal outcomes and client satisfaction.

discovery

design

development

Testing

Launch

Maintenance

Conduct market research

UX Research

Components

Perform integration testing

Address issues in staging environment

Audience analysis

Moodboards

Develop UI components

Test personalized algorithms

Monitor customer satisfaction

Identify key features

Prototyping

API integrations

Deploy to production

Gather user feedback

Define project scope

UI Design

Implement custom features

Address and fix bugs

Updates and improvements

features

The key features of the platform

Private Communication Channels

Integrated voice and video chat functionalities enable private and seamless communication between patients and doctors, fostering effective remote consultations.

User roles and profiles

The application supports personalized profiles for patients and doctors, displaying essential information to foster trust and credibility.

Appointment booking

Patients can swiftly schedule appointments online within a second.

Payment integration

The integration of multiple payment gateways, including credit cards and PayPal, ensures secure and hassle-free payment for appointments and consultations.

Doctor schedule management

Doctors can manage their schedules by blocking off times for personal availability and professional commitments. This prevents overbooking and ensures a balanced workload.

Email notifications

The system sends email notifications to users in case of unforeseen appointment changes, ensuring a seamless patient experience and reducing disruptions.

project team

Launch, accelerate and support your business with our teams

Anastasia

UX/UI Designer

Expertise

Product designer with 5 years of expertise, adept at creating intuitive interfaces to enhance user experiences.

Web/Mobile

Wireframe

PS/AI

User flow

Figma

Bezirgen

Frontend

Expertise

React Developer with more than 4 years of experience. Has experience in team leading.

TypeScript

React

CSS3

HTML5

SASS

Konstantin

Backend

Expertise

5+ years of experience in PHP and Vue.js development. Working with different CMS like WordPress.

PHP

Laravel

Yii2

JQuery

Node.js

CSS3

results

Plavno developers successfully developed a healthcare web application, fulfilling the client's requirements. By setting up a framework focused on microservices, the client ensured that the system could handle large workloads and grow flexibly to support a growing number of users.

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