A few years ago, patients had to call the hospital to set up appointments with doctors. Also, even for small things like getting prescriptions, people often had to travel a long way to the hospital. This got worse because of COVID-19. Hospitals couldn't see patients in person to avoid spreading the virus, so they started doing appointments online.
Because of all this, our client saw a chance to make a website where patients could find doctors and get care online. With this request they turned to Plavno.
Challenges & solutions
Engaging with this platform requires users to place their trust in the system by divulging their personal and sensitive medical information.
We implemented end-to-end encryption for communication, adhered to industry-standard security protocols for payment processing, and conducted regular security audits to identify and mitigate potential vulnerabilities.
As the platform gained popularity, it required handling a growing user base while maintaining responsive performance and quick response times.
Plavno developers designed the application architecture with scalability in mind, utilizing load balancing, caching mechanisms, and cloud-based resources. Regular performance testing and optimization ensured the platform's responsiveness even as user traffic expanded.
Agile methodology forms the cornerstone of our work philosophy. Through a seamless blend of innovative practices, including regular demos, comprehensive progress tracking, and a unique pay structure based on hours invested, we've constructed a workflow that ensures optimal outcomes and client satisfaction.
Integrated voice and video chat functionalities enable private and seamless communication between patients and doctors, fostering effective remote consultations.
The application supports personalized profiles for patients and doctors, displaying essential information to foster trust and credibility.
Patients can swiftly schedule appointments online within a second.
The integration of multiple payment gateways, including credit cards and PayPal, ensures secure and hassle-free payment for appointments and consultations.
Doctors can manage their schedules by blocking off times for personal availability and professional commitments. This prevents overbooking and ensures a balanced workload.
The system sends email notifications to users in case of unforeseen appointment changes, ensuring a seamless patient experience and reducing disruptions.
Plavno developers successfully developed a healthcare web application, fulfilling the client's requirements. By setting up a framework focused on microservices, the client ensured that the system could handle large workloads and grow flexibly to support a growing number of users.
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