Plavno
Cases
Food delivery app

Food delivery app management entirely through natural language

Industry

HoReCa

location

Industry

HoReCa

location

story behind

Our client approached Plavno with a vision to develop a custom mobile app for food delivery from scratch. The goal was to create an MVP with both backend and frontend development, alongside designing a user-friendly interface. The client also needed an efficient admin panel for managing their operations. Plavno proposed using their pre-built customizable platform, PlavnoNova, to streamline the development process.

AI-driven platform management
Dynamic menu system
Virtual Tipping

Challenges & solutions

The Business Challenge

Problem

Managing a dynamic menu, tweaking prices and introducing new offerings requires a lot of administrative work.

Solution

Plavno proposed using PlavnoNova, a pre-built customizable platform, for the admin panel. The AI-driven chatbot within PlavnoNova simplified content management as it can be done through natural language Content managers could add products, update prices, and generate reports with ease by interacting with the chatbot.

MVP Optimization & Delivery

Problem

Developing a comprehensive food delivery app with limited resources and tight timelines.

Solution

Plavno MVP development team started right away. They initiated the project by optimization of existed client’s plan since there were several unnecessary and resource-intensive features. We leveraged our pre-built solutions instead which significantly reduced time and money.

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process

Crystal clear process

Agile methodology forms the cornerstone of our work philosophy. Through a seamless blend of innovative practices, including regular demos, comprehensive progress tracking, and a unique pay structure based on hours invested, we've constructed a workflow that ensures optimal outcomes and client satisfaction.

discovery

design

development

Testing

Launch

Maintenance

Conduct market research

UX Research

Components

Perform integration testing

Address issues in staging environment

Audience analysis

Moodboards

Develop UI components

Test personalized algorithms

Monitor customer satisfaction

Identify key features

Prototyping

API integrations

Deploy to production

Gather user feedback

Define project scope

UI Design

Implement custom features

Address and fix bugs

Updates and improvements

features

The key features of the platform

Real-Time Order Tracking

Users can track their orders in real-time, from the moment they are placed until they are delivered to their doorstep. This feature provides transparency and keeps customers informed about their order's status.

Multiple Payment Options

The app supports various payment methods, including credit/debit cards, digital wallets, and cash on delivery, offering flexibility and convenience to users.

Scheduled Orders

Users have the option to schedule their food deliveries in advance, making it convenient for planning meals or events.

Order History

Users can access their order history, review past orders, and easily reorder their favorite meals, saving time and effort.

AI-driven chatbot

This intelligent chatbot swiftly addresses inquiries, resolves issues, and provides order support. It understands multiple languages, offers real-time responses, and escalates complex matters to human agents when necessary.

project team

Launch, accelerate and support your business with our teams

Roman

Frontend

Expertise

Vue.js Developer with 4+ years of experience in building applications and web services.

TypeScript

Vue.js

Node.js

GraphQL

Alexey

Frontend

Expertise

Vue.js Developer with 4+ years of experience in building applications and web services.

GraphQL

Vue.js

Nuxt

React

Vladislav

Frontend

Expertise

Software Engineer with 5+ experience working with Node.js and creating apps on RN.

Cypress

Jest

Nest.js

Node.js

Valeria

Expertise

Experienced PM skilled in analysis for informed decision-making and improved operational efficiency.

Monday

Jira

Gantt

Scrum

Kanban

results

By leveraging PlavnoNova's pre-built admin panel, in which the necessary modules had already been developed,the development time reduced by 2x than if developed entirely from scratch. With the MVP successfully developed and launched, our client now has a solid foundation to expand their food delivery app.

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