
Use-case ranking board
Hampton teams waste months chasing demos while claims, content, and support stay manual. We score candidates by data readiness, dollar impact, and compliance risk. You leave with a ranked board, not a wishlist. We borrow patterns from insurance verification agents and CRM insight work so ranking stays concrete. Spreadsheet models and workshop notes ship in week one. Executives can fund stage one without another vague briefing.

Data readiness map
Most Virginia pilots die on missing keys, stale catalogs, and unlabeled tickets. We inventory sources, quality scores, and access paths. The map names repairs before any model train. Media personalization and ecommerce retrieval both failed without clean product and user signals, so we treat that as a gate. You get owners, effort ranges, and a go or no-go note. Finance finally sees why discovery distinct from build spend makes sense.

Agent and workflow blueprints
Operators need flows that call tools, pause for humans, and write back safely. We draft blueprints for verification, payments, support, and scoring using patterns already shipped. OpenAI-style models handle language steps only after retrieval and rules fire. Vendors get clear schemas so integration bids stop swelling. Blueprints include failure modes for network drops common on shipyard Wi-Fi. Staff train against the same drawings developers use.

Evaluation and gold sets
Without a score, every demos looks clever. We build labeled gold sets for accuracy, latency, and cost per task. Insurance rules, credit decisions, and chat answers each need different checks. Results print in business language managers can audit. You keep the sets when the project ends so vendors cannot move goalposts. Drift watches later reuse the same cases.

Production cost model
Token bills and idle GPUs surprise first-year budgets across Hampton and Norfolk. We model peak load, caching, and human review mix using payment-agent and voice-assistant lessons. The sheet shows unit cost for each finished task, not vague cloud totals. Security review and logging land as line items early. Sponsors then pick scope that matches cash flow. Revisits happen each quarter against real invoices.