AI Agent Development
Create custom AI agents for customer support, operations, internal workflows, analytics, and decision-making. We design intelligent agent systems that help businesses automate complex tasks and scale faster.
Overview
AI agents go beyond basic automation: they interpret requests, reason through tasks, retrieve information, make structured decisions, and take action across connected systems. At Plavno, we develop custom AI agent solutions tailored to real business operations — from support and sales to document workflows, research, internal knowledge, and process execution.
Our approach focuses on practical business value: instead of generic assistants, we create agent-based systems designed around your workflows, goals, and infrastructure, so they deliver useful outcomes in production environments. By combining large language models, retrieval systems, workflow logic, business integrations, and human-in-the-loop controls, we help companies launch AI agents that improve efficiency, service quality, and operational scalability.
Custom AI agents: build intelligent systems tailored to specific business tasks and use cases
Action-oriented workflows: enable agents to retrieve data, generate outputs, and execute actions across tools
Business integrations: connect AI agents with CRMs, ERPs, helpdesks, knowledge bases, and internal systems
Secure deployment: launch AI agents with access control, monitoring, and compliance-aware architecture
Realized projects
Rated on Cluth
Years of engineering excellence and tech innovation
Services
We analyze your workflows, business goals, and operational pain points to define where AI agents can create the strongest impact and what type of agent architecture best fits your needs.
We build tailored AI agents that can understand requests, process context, retrieve data, generate responses, and execute tasks across connected systems and business environments.
Our team helps you define the right agent logic, tool usage, model stack, prompt structure, and governance approach to ensure reliable performance and measurable value.
We integrate AI agents with CRMs, ERPs, support platforms, communication tools, internal dashboards, databases, APIs, and knowledge bases so they work inside your existing ecosystem.
We design multi-agent environments where specialized agents collaborate on more advanced workflows such as research, routing, verification, content generation, and decision support.
We continuously improve agent quality, prompts, orchestration logic, safety mechanisms, and performance to keep your AI agent system effective as business needs evolve.
Trusted by Industry Leaders
Eugene Katovich
Sales Manager
Plavno develops AI agents that automate complex workflows, support teams, and connect directly to business systems.
Get a Free QuoteBenefits
Automate complex tasks that require context, logic, and multi-step execution
Improve decision support with fast access to relevant business information
Boost team productivity by offloading repetitive analysis and response work
Reduce response times in support, sales, and internal operations
Enable 24/7 assistance for customers, employees, and partners
Connect siloed systems through one intelligent agent layer
Deliver more consistent outputs across service, communication, and operations
Scale operations efficiently without proportional headcount growth
Support internal teams with knowledge retrieval and guided task execution
Improve service quality through faster, more relevant answers
Increase workflow flexibility with agents that adapt to business context
Create new digital capabilities through intelligent, action-driven systems
Case Study
We developed an AI agent that helps teams process negotiation calls, extract key points, summarize commitments, and organize follow-up actions. The solution reduced manual work, improved post-call clarity, and made negotiation workflows more structured and actionable.
Faster post-call analysis and follow-up preparation
Talent pool
High-performing developers for growing companies
Alex
Solution Architect
End-to-end solution design, cloud security, and scaling expert. Experienced in distributed systems and microservices architecture.
End-to-end solution design, cloud security, and scaling expert. Experienced in distributed systems and microservices architecture.
Sofia
Integrations Engineer
Develops integrations with EHR, CRM, and productivity tools. Works with FHIR/HL7, Salesforce, HubSpot, and calendar APIs.
Develops integrations with EHR, CRM, and productivity tools. Works with FHIR/HL7, Salesforce, HubSpot, and calendar APIs.
Alex
Backend Lead
Builds scalable backend services in Python and Node.js. Designs domain-driven APIs with FastAPI, Postgres, and Kafka eventing.
Builds scalable backend services in Python and Node.js. Designs domain-driven APIs with FastAPI, Postgres, and Kafka eventing.
Industries
We offer a wide range os custom services and software solutions that are all intended to improve the competitiveness and efficiency of your business. Our software development team is willing to provide the solutions you require to spur innovation and growth
We have an in-depth understanding of the healthcare industry and are familiar with industry standards, allowing us to develop software solutions that meet the most demanding requirements
Fitness centers, sports medical clinics, athletic programs and any sport business can benefit from the sports software development services our developers offer
Optimize route planning, track the vehicles status, and efficiently solve various transportation and logistics tasks with our tailored software development solutions
By utilizing cutting-edge technologies to develop unique media and entertainment IT solutions, our software development team keeps up with the latest trends to assist business in achieving their
Weather analysis, soil conditions monitoring, machinery maintenance and GEO tracking, planning and harvesting management
We develop systems for tour operators with AI integration, high-performing travel website software, online booking systems, third-party software integrations and many more
Software automation for lead generation, powerfull consumer-facing solutions, customized AI software solutions, Big Data analytics tools development
We have an in-depth understanding of the healthcare industry and are familiar with industry standards, allowing us to develop software solutions that meet the most demanding requirements
Our developers have an extensive experience im engineering E-government software development service for a modern, digital public sector
Optimize route planning, track the vehicles status and efficiently solve various transportation and logistics tasks with our tailored software development solutions
We develop software for the real estate industry that streamlines and automates routine tasks like paying utilities and rent, as well as activities like property searching, transactions management, property
Web and mobile applications development, portals software, telematics applications development, customer loyalty systems development, GPS tracking applications, videoconferencing software
Tools we use
We combine modern AI frameworks, orchestration layers, cloud infrastructure, and integration tools to build intelligent agent-based solutions for real business environments.
Advantages
Experts ready to start with your project
We are not "blind coders" or "feature makers." We focus on creating the right product for the right people.
Agile teams are primed for deployment within 2-3 weeks.
Well-defined service standards for all clients.
of developers are senior-level.
Testimonials
“They really understand what we need. They’re very professional.”
Sergio Artimenia
Commercial Director, RNDpoint
“We appreciated the impactful contributions of Plavno.”
Thien Duy Tran
Product Manager, T-Rize Group
“We are very satisfied with their excellent work”
Michael Bychenok
CEO, MediaCube
“They have a clear understanding of what the end user needs.”
Helen Lonskaya
Head of Growth, Codabrasoft LLC
“The app was delivered on time without any serious issues.”
Mitya Smusin
Founder, 24hour.dev
Frequently Asked Questions
Find answers to your common concerns
An AI agent is an intelligent software system that can understand inputs, reason through tasks, retrieve relevant information, and take actions across tools or workflows to achieve a specific goal.
A chatbot mainly handles conversations, while an AI agent can go further by using tools, accessing data, following logic, and completing actions such as routing tickets, generating documents, updating systems, or assisting with internal workflows.
We build customer support agents, internal assistants, document-processing agents, research agents, sales agents, workflow agents, recruiting agents, and multi-agent systems tailored to business operations.
Yes. We integrate AI agents with existing systems such as CRMs, ERPs, knowledge bases, databases, helpdesks, internal tools, and third-party APIs.
Yes. We implement access control, fallback mechanisms, human review points, monitoring, and secure architectures to make AI agent deployment reliable and business-ready.
Yes. We provide support, optimization, prompt improvements, new integrations, performance tuning, and continuous development after deployment.
Project Calculator
No meetings or calls needed. Just answer a few questions and our consultants will provide an advisory package tailored for your project. It's free and non-binding
Development Process
Share your business goals, workflows, and ideas for your future AI agent solution.
We discuss your use case, priorities, architecture expectations, and sign an NDA if needed.
We prepare a tailored AI agent development roadmap with scope, timelines, and next steps.
Project Estimator
The estimated time to launch the product
Clear vision of functionality you need
15% discount on your first sprint
Contact Us
We can sign NDA for complete secrecy
Discuss your project details
Plavno experts contact you within 24h
Submit a comprehensive project proposal with estimates, timelines, team composition, etc
Plavno has a team of experts that ready to start your project. Ask me!
Vitaly Kovalev
Sales Manager
What Happens Next?
