01Problem
ECG interpretation is one of the most common but also one of the most demanding diagnostic workflows in medicine. Even with modern devices, clinicians face high workloads, large ECG volumes, risk of missed anomalies, differences in experience levels, and limited access to cardiologists in remote areas. Existing device-generated reports are often not reliable enough for real clinical practice.
The client needed an independent AI layer that could:
Improve interpretation speed and consistency
Help clinicians identify potentially abnormal ECG studies more quickly
Reduce the impact of human factors
Standardize the quality of primary ECG screening
Without a unified intelligence layer, customer success teams struggled to act early and consistently.