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CRM Development Services

We develop CRM systems from scratch, and implement ready-made solutions for effective customer management, sales and marketing

We develop CRM systems from scratch, and implement ready-made solutions for effective customer management, sales and marketing

CRM Development Solutions

Optimize your workflows and increase their efficiency with a CRM system tailored to your business

Cloud CRM Development

Cloud CRM Development

Access to CRM from any location with an internet connection, automatic updates, scalability (allows to adjust spending based on business needs)

Local CRM Development

Local CRM Development

Local control over CRM-system and corporate data, wide possibilities of precise customization for any business processes, no dependence on Internet connection

Mobile CRM Development

Mobile CRM Development

Access CRM data via smartphones and tablets, improving responsiveness through real-time updates and notifications

Social CRM Development

Social CRM Development

Integration with social media and customer profiles, access to data on customer attitudes and preferences, social engagement and targeted marketing tools

Open Source CRM Development

Open Source CRM Development

High degree of customizability and adaptability to specific requirements, no licensing costs, flexibility of modifications and expansion of system capabilities

Industry CRM Development

Industry CRM Development

Focus on the needs and characteristics of specific business industries, addressing industry challenges and regulatory compliance, and out-of-the-box industry-appropriate features that save time on customization

Al-Based System Development

Al-Based System Development

By integrating Al into a CRM system, businesses can improve customer relationship management insights, provide a more personalized service, and amplify business growth

System Customization & Maintenance

System Customization & Maintenance

It is important for businesses to regularly update the capabilities of their CRM systems to successfully compete and keep employees who work with the program on a daily basis satisfied

CRM Migration Services

CRM Migration Services

We will optimize data, remove duplicates, increase the speed and efficiency of business processes, connect external services, and provide training for employees and management

When It is Worth Ordering Custom CRM System Development?

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When developing a custom CRM, the company's specific work processes are taken into account: sales automation, monitoring of key indicators, or employee time tracking

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In addition, a custom CRM system can be easily adapted to meet the growing requirements of an ever-evolving business. This ensures long-term viability and support

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Custom CRM development guarantees easy integration into current processes and synchronization with already used tools: marketing platforms, analytics systems and databases. As a result, an ecosystem is created where all data is available in a single interface. This improves user experience, operational efficiency, and decision-making quality

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Company-specific custom CRM system development includes advanced analytics capabilities relevant to industry specifics, customer behavior, and internal workflows. Such reports display more detailed information than standard reports. They help you make informed decisions and build strategic development plans

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CRM system development also gets rid of unnecessary functionality that clutters the interface and confuses new people

260+

Realized projects

5.0 / 5.0

Rated by 44 clients

16+

Years of engineering excellence and tech innovation

Our CRM Development Services

CRM Consulting

  • Business needs assessment
  • Analysis of existing workflows
  • Recommendations on CRM customization
  • Consulting on seamless integration with existing software

CRM Integration

  • CRM system customization
  • Transfer of existing data to the new CRM
  • CRM integration with existing software
  • Testing and support

CRM Support & Maintenance

  • Technical support
  • Performance monitoring
  • Eliminating potential problems
  • Ensuring CRM system up to date

CRM Design

  • CRM interface development
  • Development of interactive prototypes
  • Ensuring accessibility and functionality of CRM on different devices

CRM Customization & improvement

  • Adding new features
  • Integration with external plugins
  • Updates and improvements of CRM system

CRM Security

  • Implementation of encryption protocols and security features
  • Customization of login procedures
  • Regular auditing to identify vulnerabilities

CRM Development

  • Development of databases for storing and managing customer data
  • Development of modules tailored to business requirements
  • Automation and optimization of repetitive tasks
  • API integration with third-party software

CRM Trainings

  • Employee training on CRM according to their responsibilities
  • Administrators training to manage and customize the CRM system
  • User manuals development

Data Backup & Recovery

  • Scheduled backups
  • Development of strategies and protocols for data recovery
  • Development of procedures for rapid recovery of lost or compromised data
Contact Us
Renata Sarvary

Renata Sarvary

Business Development Manager

Need CRM Development Services? We’re ready to help!

Plavno has a team of skilled developers ready to tackle the project. Ask me!

Get a Free Quote

Benefits of CRM System Development

Plavno will develop a custom CRM solution that will improve customer relationships, empower your business and help it grow

Cost efficiency

You only pay for the features you really need

Customized Function Set

CRM system is built from scratch with your business requirements in mind

Seamless Integration

Seamlessly integrate CRM with essential tools to create a unified ecosystem

Data Security

Custom CRMs allow to extend the configuration of the security system

Automation

Automate routine tasks and processes, saving time and reducing errors

Comprehensive Analytics and Reporting

With built-in data analytics capabilities, you can more accurately assess the effectiveness of business processes and make informed strategic decisions

Complete Customer Analytics

Built-in analytics tools give you full access to insights into customer behavior

Personalized Customer Experience

Increase customer satisfaction and loyalty by personalizing interactions

Technologies & Tools for Our Software Development Services

With a team of top developers in every field required for robust custom software development, Plavno has evolved into a major player in the global software engineering competition

Languages

Languages

JavaC#C/C++Objective CPHPPythonGroovySwiftKotlinRustScala
Frameworks

Frameworks

JDBC/JPAJMSHibernateObjective CPythonGroovySwiftKotlinRustNodejs
Mobile

Mobile

iOSAndroidHTML5ReactXamarinJavaScript
Web

Web

VueSassCoffeeAngularWebGL
Database Management

Database Management

JavaC#C/C++Objective CPHPPythonGroovySwiftKotlinRustScala
Cloud

Cloud

JavaC#C/C++Objective CPHPPythonGroovySwiftKotlinRustScala

Stages of Custom CRM Development

Discovery Phase

Discovery Phase

At Plavno, we want to make the hiring process as efficient as possible. Typically, it can take a few days to hire a frontend developer, depending on the specificity of your project requirements and the availability of developers who match those requirements.

Analysis and Strategic Planning

Analysis and Strategic Planning

We always establish clear communication channels and regular check-ins from the start. Usually we use Jira, email, and video conferencing to maintain communication and ensure project milestones are met on time.

IT Team and Tech Stack Consideration

IT Team and Tech Stack Consideration

It usually takes 3 steps: requesting details and particular project requirements, choosing the best candidates from our talent pool and development start.

Production

Production

We understand that project needs may evolve. If a change is necessary, we work swiftly to replace or add developers, ensuring minimal disruption to your project timeline. Our goal is to be flexible and responsive to your evolving requirements.

Integration and Deployment

Integration and Deployment

We understand that project needs may evolve. If a change is necessary, we work swiftly to replace or add developers, ensuring minimal disruption to your project timeline. Our goal is to be flexible and responsive to your evolving requirements.

Ellipse
Ellipse
  • Discovery Phase
  • Analysis and Strategic Planning
  • IT Team and Tech Stack Consideration
  • Production
  • Integration and Deployment

Collaboration Models in Custom CRM Development

Selecting the right engagement model depends primarily on project requirements and the complexity of the software development services

Project-based
time & material
Fixed pricing
Project-based Fixed pricing
Charged for overtime
Project-based Fixed pricing
Project development process control
Project-based Fixed pricing
Project-based Fixed pricing
Working according SAFe
Project-based Fixed pricing
Project-based Fixed pricing
Suitable for Startups
Project-based Fixed pricing
Suitable for mid-sized projects
Project-based Fixed pricing
Project-based Fixed pricing
Suitable for large-sized businesses
Project-based Fixed pricing
Fixed scope of work
Project-based Fixed pricing
awsGoogleAmazonMicrosoft

Need an Expert Eye Quickly and Without Time Consuming Communications

No meetings or calls needed. Just answer a few questions and our consultants will provide an advisory package tailored for your project. It's absolutely free.

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What are your main areas of concern at the moment?

What software are you looking to develop, improve, or support?

What is the expected number of software users?

How do you plan to carry out your initiative?

What is your budget range for this project?

What is your deadline for completing this project?

What is the aim of your software? What capabilities should it provide? Do you have technical specifications? Please, send as many project details as you have.

I agree to have Plavno contact me via email, phone, messengers.

Why Choose Plavno

Why Choose Plavno

Experts ready to start with your project

Optimize customer management and increase customer loyalty with the expertise of Plavno team

Why Choose Plavno

Agile teams are primed for deployment within 2-3 weeks.

Agile teams are primed for deployment within 2-3 weeks.

Well-defined service standards for all clients.

Well-defined service standards for all clients.
85%

of developers are senior-level.

Testimonials

clutch
They really understand what we need. They’re very professional.

The 3D configurator has received positive feedback from customers. Moreover, it has generated 30% more business and increased leads significantly, giving the client confidence for the future. Overall, Plavno has led the project seamlessly. Customers can expect a responsible, well-organized partner.

Sergio Artimenia

Sergio Artimenia

Commercial Director, RNDpoint

FinTech
Project description

Plavno has developed a web application for a product development company. They’ve built a 3D configurator that allows clients to design a unique final product by choosing colors, materials, and other options.

Read more
clutch
We appreciated the impactful contributions of Plavno.

Plavno's efforts in addressing challenges and implementing effective solutions have played a crucial role in the success of T-Rize. The outcomes achieved have exceeded expectations, revolutionizing the investment sector and ensuring universal access to financial opportunities

Thien Duy Tran

Thien Duy Tran

Product Manager

preview

Review from Thien Duy Tran, T-Rize Group

clutch
We are very satisfied with their excellent work

Through the partnership with Plavno, we built a system used by more than 40 million connected channels. Throughout the engagement, the team was communicative and quick in responding to our concerns. Overall, we were highly satisfied with the results of collaboration.

Michael Bychenok

Michael Bychenok

CEO, MediaCube

FinTech
Project description

Plavno was hired by a YouTube network to develop an internal portal for bloggers that handled Google reports for their company. They also built an e-wallet and a system where users' information was collected.

Read more
clutch
They have a clear understanding of what the end user needs.

Plavno's codes and designs are user-friendly, and they complete all deliverables within the deadline. They are easy to work with and easily adapt to existing workflows, and the client values their professionalism and expertise. Overall, the team has delivered everything that was promised.

Helen Lonskaya

Helen Lonskaya

Head of Growth, Codabrasoft LLC

Healthcare
Project description

A mobile app development company has hired Plavno to create a secure digital system, combining health testing with advanced mobile technologies. They've also made the app functional for iOS and Android devices.

Read more
clutch
The tools and wireframes they created were highly effective.

The app has been designed to be user-friendly and intuitive, allowing users to easily search for flights, hotels, and car rentals, Plavno has an impressive and comprehensive understanding of our business model and value proposition, which they were able to quickly absorb.

Yana Romanovskaya

Yana Romanovskaya

Project Manager

Travel
Project description

Plavno built a software development firm's travel app for iOS and Android. They designed the UI/UX, integrated payment gateways, and implemented registration, booking, translation, and other features.

Read more
clutch
The app was delivered on time without any serious issues.

The MVP app developed by Plavno is excellent and has all the functionality required. Plavno has delivered on time and ensured a successful execution via regular updates and fast problem-solving. The client is so satisfied with Plavno's work that they'll work with them on developing the full app.

Mitya Smusin

Mitya Smusin

Founder, 24hour.dev

MVP
Project description

Plavno has developed the MVP of a gig work history data collection app for a React frontend development company. Features include user registration, earnings data collection, data aggregation, and data graphs.

Read more

Our Latest Software Development Projects

Government applications management platform

The idea for the online platform appeared to address frustrations with traditional bureaucratic processes, aiming to make application submissions easier, reduce paperwork, and provide real-time updates. It replaces dozens of websites and forms with a single source, providing features like remote application submissions, electronic signatures, automatic renewals of documents and many more.

Results

50

government agencies onboard

government agencies onboard - dgovernment agencies onboard - m

Subscription-based marketplace

The client, a meal kit delivery company, approached Plavno with a challenge to develop an ecommerce platform that would allow customers to order pre-portioned ingredients and recipes on a weekly or monthly basis.

Results

by 60%

user growth after launch

user growth after launch - duser growth after launch - m

Steps to Start Software Development Project

Schedule a meeting

Schedule a meeting

You schedule a meeting with our product development team at a time that works for you

Meet Plavno team

Meet Plavno team

You share your product idea and ask any questions you have after we sign an NDA

Obtain a strategy

Obtain a strategy

We outline how we can assist you in developing and bringing your product idea to life

FAQ

What are CRM development services?

CRM-system automates business processes and saves time on routine tasks. The program processes orders from different sources in a single window, collects and stores customer data, builds a sales funnel, controls the work of managers and clearly shows business analytics in terms of customer data.

What does a CRM developer do?

CRM developer tasks depend on whether he or she works in a team with other programmers or is the only specialist in the company. If a CRM engineer works in a team, there is usually a task architect in the team. This is the person who, after each meeting with the customer or after each team meeting, compiles tasks for the developers. First developer gets the task of creating objects and fields, another gets the task of customizing automation, and the third gets the task of writing code. If the CRM programmer is alone, he meets with the client to understand what the business task is and what the client wants to see as a result. Next, the CRM-engineer analyzes the tasks, distributes them by urgency, makes an action plan and only then starts execution.

What is an example of CRM development?

If we talk about the advantages of a CRM-system, the examples of implementation show that after integrating such programs into their operations, users get many benefits. First of all, it is time saving, exclusion of routine tasks from the daily to-do list, and comfortable project management. In the long run, the use of business management software leads to an increase in the company's income, if you know its features.

Is SAP a CRM tool?

SAP no longer offers CRM as a standalone product, but integrates CRM modules into various SAP “Customer Experience” (CX) products. The lineup includes SAP Customer Data Cloud, SAP Marketing Cloud, SAP Commerce Cloud, SAP Sales Cloud, and SAP Service Cloud. These modules help to accurately forecast and manage the sales funnel in real time, run marketing campaigns, and optimize workflow.

Software Development Insights

Contact Us

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Need a custom consultation? Ask me!

Plavno has a team of experts that ready to start your project. Ask me!

Vitaly Kovalev

Vitaly Kovalev

Sales Manager

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