Al Chatbot Development Services

Maximize your business potential with customized artificial
intelligence development services that optimize workflows and
improve operational efficiency

Chatbot Consulting Service

Chatbot Consulting Service

Our chatbot consulting service provides expert guidance to ensure seamless integration and
maximum value from Al chatbot

Custom Chatbot Development

Custom Chatbot Development

Our team develops custom AI-based chatbot solutions to improve customer interactions, automate business processes and optimize operational efficiency, providing seamless integration with third-party tools

Chatbot Maintenance

Chatbot Maintenance

Ensure the continued performance and reliability of an AI-driven chatbot with ongoing support, updates, and optimization, ensuring the chatbot remains effective and efficient over time

Chatbot Integration Service

Chatbot Integration Service

Plavno enables seamless integration of AI-powered chatbots into existing systems and platforms. We ensure smooth connectivity with CRM, ERP, and other business tools, optimizing workflows and enhancing the overall functionality of business operations

Chatbot Support

Chatbot Support

We provide troubleshooting, updates, and ongoing support to address any issues, ensuring a chatbot consistently delivers value and operates efficiently

Chatbot Enhancement

Chatbot Enhancement

Improve and expand the functionality of your existing chatbot. We tailor enhancements to meet evolving business needs, ensuring the chatbot system stays up-to-date, efficient, and aligned with business goals

AI Chatbot: What is It and Why Do You Need It?

Chatbots are automated interfaces designed to streamline communication with users. They provide significant benefits to businesses by enhancing customer service and reducing support costs. The demand for custom chatbot development is growing among our clients, encompassing companies of all sizes and industries.

    Chatbots can support businesses in numerous ways, including:
  • Processing payments for goods and services

    Processing payments for goods and services.

  • Processing payments for goods and services

    Tracking delivery statuses for customer orders.

  • Processing payments for goods and services

    Providing user support, resolving queries quickly and effectively.

  • Processing payments for goods and services

    Sharing news and updates, ensuring timely communication.

Integrating chatbots offers businesses a powerful tool to promote their services efficiently while improving customer experience and operational productivity.

clarification
260+

Realized projects

$329M+

Investments raised by our clients

5.0 / 5.0

Rated by 44 clients

Al Chatbot Development Solutions

Al-based Chatbots

Al-based Chatbots

Utilize advanced machine learning and natural language processing to deliver efficient, around-the-clock support and unique user experiences

CRM Chatbots

CRM Chatbots

Custom CRM chatbot solutions integrate with CRM systems to automate tasks, enhance customer engagement, and provide personalized, 24/7 support, improving both satisfaction and efficiency

ERP Chatbots

ERP Chatbots

We implemented a tailored Al chatbot capable of promptly addressing customer queries, accessing real-time inventory data, and aiding the support team with order updates and supplier coordination within the ERP system

CMS Chatbots

CMS Chatbots

Our custom CMS chatbot solutions streamline customer support, provide real-time data access, and enhance content management

Knowledge Base Chatbots

Knowledge Base Chatbots

Provide instant access to information, streamline customer support, and enhance user experience with efficient, automated Al-based responses

Voice Assistants Chatbots

Voice Assistants Chatbots

Our custom voice assistant chatbots deliver hands-free, intuitive interactions, enhancing user experience with seamless voice commands and efficient automated support

Top AI Chatbot Features

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Automatically engage with customers and maintain a record of all interactions

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Sell goods and services, and accept payments from customers through seamless integration with payment systems

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Run automated sales funnels and mailings, guiding users through the funnel during conversations

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Implement online shopping features, including product cards and shopping carts

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Send incoming requests to mail or messenger if the request is complex and requires manager's assistance

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Respond quickly, provide feedback to users 24 hours a day

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Transfer data to CRM or integrate with third-party CRM systems

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Provide step-by-step training - a personal Al tutor

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Gather feedback, survey recent customers, and encourage them to rate the service quality and recommend it to friends

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Re-engage and win back lapsed customers - encourage customers to complete their incomplete purchases

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Send informational messages at scheduled intervals to users at specific stages of the sales funnel

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Enable online scheduling and booking to free up managers for more critical tasks

Benefits of Custom AI Chatbots

Cost Reduction

Cost Reduction

Automating routine and repetitive tasks can reduce customer service costs and improve operational efficiency

Easy Integrations

Easy Integrations

AI chatbots can integrate with systems like CRM, ERP, and order management, enabling more efficient business process management

Provide 24/7 Support

Provide 24/7 Support

For checkout, questions, or technical issues, get immediate answers with 24/7 chatbot customer support

Scalability

Scalability

AI chatbots can interact with a large number of users simultaneously, making them ideal for businesses with high customer support workloads

Data Collection & Analytics

Data Collection & Analytics

Chatbots can gather data on user interactions, offering valuable insights for businesses. This data can help enhance products and services and guide business decisions

Business Process Automation

Business Process Automation

Delegate daily tasks to artificial intelligence. A virtual assistant will save time and boost business productivity by 1.5 times

Renata Sarvary

Renata Sarvary

Business Development Manager

Need AI Chatbot Development Services?

Plavno has a team of skilled developers ready to tackle the project. Ask me!

Get a Free Quote

AI Chatbot Integrations

CRM System Integration

CRM System Integration

Integrate with platforms like Salesforce, HubSpot, and Zoho CRM to manage customer relationships and streamline sales processes

ERP System Integration

ERP System Integration

Connect with ERP solutions such as SAP, Oracle, and Microsoft Dynamics to enhance business operations and data management

Payment Gateways Integration

Payment Gateways Integration

Connect with Stripe, PayPal, and Square for seamless payment processing

E-Commerce Platform Integration

E-Commerce Platform Integration

Integrate with Shopify, WooCommerce, and Magento to facilitate online shopping and customer support

Social Media Integration

Social Media Integration

Integrate with Facebook Messenger, WhatsApp, and Instagram to engage with customers on social media

Customer Support Tools Integration

Customer Support Tools Integration

Connect with Zendesk, Freshdesk, and Intercom to provide efficient customer service

Marketing Tools Integration

Marketing Tools Integration

Integrate with Mailchimp, Marketo, and HubSpot for automated marketing campaigns

Project Management Tools Integration

Project Management Tools Integration

Connect with Asana, Trello, and Jira to streamline project workflows and team collaboration

Intelligence Models
for Our AI Chatbot Solutions

Artificial Intelligence models in which we possess expertise and actively employ in our projects

GPT-4

GPT-4

Llama

Llama

Palm 2

Palm 2

Claude

Claude

Dall-E 2

Dall-E 2

Whisper

Whisper

Stable Diffusion

Stable Diffusion

Phi-2

Phi-2

Gemini

Gemini

Vicuna

Vicuna

Mistral

Mistral

Bloom 560mm

Bloom 560mm

Why Choose Plavno

Why Choose Plavno

Experts ready to start with your project

Custom AI chatbot will become a virtual assistant for your business: provide support for your customers, increase sales and reduce cost.

Why Choose Plavno

Agile teams are primed for deployment within 2-3 weeks.

Agile teams are primed for deployment within 2-3 weeks.

Well-defined service standards for all clients.

Well-defined service standards for all clients.
85%

of developers are senior-level.

Our Last Software Development Projects

Government applications management platform

The idea for the online platform appeared to address frustrations with traditional bureaucratic processes, aiming to make application submissions easier, reduce paperwork, and provide real-time updates. It replaces dozens of websites and forms with a single source, providing features like remote application submissions, electronic signatures, automatic renewals of documents and many more.

Results

50

government agencies onboard

government agencies onboard - dgovernment agencies onboard - m

Subscription-based marketplace

The client, a meal kit delivery company, approached Plavno with a challenge to develop an ecommerce platform that would allow customers to order pre-portioned ingredients and recipes on a weekly or monthly basis.

Results

by 60%

user growth after launch

user growth after launch - duser growth after launch - m

AI Chatbot Development Process

Initial Consultation
01

Initial Consultation

We need to understand clients needs and gather requirements

Assessment & Analysis
02

Assessment & Analysis

Software and business process assessments

Strategy Development
03

Strategy Development

Plan modernization and software development strategies

Solution Design
04

Solution Design

Design software architecture and develop comprehensive project plans

Implementation
05

Implementation

Build teams, set up DevOps, and develop solutions

Maintenance & Support
06

Maintenance & Support

Monitor performance, obtain ongoing support, and collect feedback

Gain an understanding of the processes we follow

Monitor product development through demos, track progress with detailed task lists, and manage payments based on hours worked

discovery
design
development
Testing
Launch
Maintenance
Conduct market research
UX Research
Components
Perform integration testing
Address issues in staging environment
Audience analysis
Moodboards
Develop UI components
Test personalized algorithms
Monitor customer satisfaction
Identify key features
Prototyping
API integrations
Deploy to production
Gather user feedback
Define project scope
UI Design
Implement custom features
Address and fix bugs
Updates and improvements

Industries We Serve

Retail

Retail

Assist customers with product selection, provide real-time information on availability and order status, and automate returns and exchanges

Finance

Finance

Provide advice on banking products, assist with financial management, and inform customers about account and transaction statuses

Healthcare

Healthcare

Schedule doctor appointments, provide information on facility operating hours, and offer healthcare recommendations

Education

Education

Support students in their studies, provide information about courses and programs, and assistance with the learning process

Technologies & Tools For Our Software Development Services

With a team of top developers in every field required for robust custom software development, Plavno has evolved into a major player in the global software engineering competition.

Languages

Languages

JavaC#C/C++Objective CPHPPythonGroovySwiftKotlinRustScala
Frameworks

Frameworks

JDBC/JPAJMSHibernateObjective CPythonGroovySwiftKotlinRustNodejs
Mobile

Mobile

iOSAndroidHTML5ReactXamarinJavaScript
Web

Web

VueSassCoffeeAngularWebGL
Database Management

Database Management

JavaC#C/C++Objective CPHPPythonGroovySwiftKotlinRustScala
Cloud

Cloud

JavaC#C/C++Objective CPHPPythonGroovySwiftKotlinRustScala

Collaboration Models in AI Chatbot Development

Selecting the right engagement model depends primarily on project requirements and the complexity of the software development services

Project-based
time & material
Fixed pricing
Project-based Fixed pricing
Charged for overtime
Project-based Fixed pricing
Project development process control
Project-based Fixed pricing
Project-based Fixed pricing
Working according SAFe
Project-based Fixed pricing
Project-based Fixed pricing
Suitable for Startups
Project-based Fixed pricing
Suitable for mid-sized projects
Project-based Fixed pricing
Project-based Fixed pricing
Suitable for large-sized businesses
Project-based Fixed pricing
Fixed scope of work
Project-based Fixed pricing

Testimonials

clutch
They really understand what we need. They’re very professional.

The 3D configurator has received positive feedback from customers. Moreover, it has generated 30% more business and increased leads significantly, giving the client confidence for the future. Overall, Plavno has led the project seamlessly. Customers can expect a responsible, well-organized partner.

Sergio Artimenia

Sergio Artimenia

Commercial Director, RNDpoint

FinTech
Project description

Plavno has developed a web application for a product development company. They’ve built a 3D configurator that allows clients to design a unique final product by choosing colors, materials, and other options.

Read more
clutch
We appreciated the impactful contributions of Plavno.

Plavno's efforts in addressing challenges and implementing effective solutions have played a crucial role in the success of T-Rize. The outcomes achieved have exceeded expectations, revolutionizing the investment sector and ensuring universal access to financial opportunities

Thien Duy Tran

Thien Duy Tran

Product Manager

preview

Review from Thien Duy Tran, T-Rize Group

clutch
We are very satisfied with their excellent work

Through the partnership with Plavno, we built a system used by more than 40 million connected channels. Throughout the engagement, the team was communicative and quick in responding to our concerns. Overall, we were highly satisfied with the results of collaboration.

Michael Bychenok

Michael Bychenok

CEO, MediaCube

FinTech
Project description

Plavno was hired by a YouTube network to develop an internal portal for bloggers that handled Google reports for their company. They also built an e-wallet and a system where users' information was collected.

Read more
clutch
They have a clear understanding of what the end user needs.

Plavno's codes and designs are user-friendly, and they complete all deliverables within the deadline. They are easy to work with and easily adapt to existing workflows, and the client values their professionalism and expertise. Overall, the team has delivered everything that was promised.

Helen Lonskaya

Helen Lonskaya

Head of Growth, Codabrasoft LLC

Healthcare
Project description

A mobile app development company has hired Plavno to create a secure digital system, combining health testing with advanced mobile technologies. They've also made the app functional for iOS and Android devices.

Read more
clutch
The tools and wireframes they created were highly effective.

The app has been designed to be user-friendly and intuitive, allowing users to easily search for flights, hotels, and car rentals, Plavno has an impressive and comprehensive understanding of our business model and value proposition, which they were able to quickly absorb.

Yana Romanovskaya

Yana Romanovskaya

Project Manager

Travel
Project description

Plavno built a software development firm's travel app for iOS and Android. They designed the UI/UX, integrated payment gateways, and implemented registration, booking, translation, and other features.

Read more
clutch
The app was delivered on time without any serious issues.

The MVP app developed by Plavno is excellent and has all the functionality required. Plavno has delivered on time and ensured a successful execution via regular updates and fast problem-solving. The client is so satisfied with Plavno's work that they'll work with them on developing the full app.

Mitya Smusin

Mitya Smusin

Founder, 24hour.dev

MVP
Project description

Plavno has developed the MVP of a gig work history data collection app for a React frontend development company. Features include user registration, earnings data collection, data aggregation, and data graphs.

Read more

FAQ

What is AI chatbot development?

AI chatbot development is the process of creating software solutions that use artificial intelligence to simulate human-like conversations. This involves the use of natural language processing (NLP), machine learning (ML) and system integration to deliver personalized, contextual interactions across multiple platforms, such as websites, mobile applications and messaging services.

How much does it cost to develop an AI chatbot?

Depending on complexity, features, integrations, and development time, the price of creating an AI chatbot can range from $10,000 to $150,000 or more.

What is AI chatbot service?

In essence, an AI chatbot service is a tool that uses AI to assist and converse with users. It can navigate users through websites, apps, and messaging platforms, answer queries, offer assistance, and finish tasks.

Which NLP is best for chatbot?

The best NLP for a chatbot really depends on what you're looking for. ChatGPT is great for natural, flowing conversations, Dialog flow works well if you need to integrate across different platforms, Rasa is awesome if you want more control with open-source, and Watson or Microsoft Bot Framework are perfect for bigger, more complex needs.

Software Development Resources

Steps to Start Software Development Project

01
step 1

Schedule a meeting

You schedule a meeting with our product development team at a time that works for you

02
step 1

Meet Plavno team

You share your product idea and ask any questions you have after we sign an NDA

03
step 1

Obtain a strategy

We outline how we can assist you in developing and bringing your product idea to life

Need an Expert Eye Quickly and Without Time Consuming Communications

No meetings or calls needed. Just answer a few questions and our consultants will provide an advisory package tailored for your project. It's absolutely free.

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What are your main areas of concern at the moment?

What software are you looking to develop, improve, or support?

What is the expected number of software users?

How do you plan to carry out your initiative?

What is your budget range for this project?

What is your deadline for completing this project?

What is the aim of your software? What capabilities should it provide? Do you have technical specifications? Please, send as many project details as you have.

I agree to have Plavno contact me via email, phone, messengers.

Contact Us

This is what will happen, after you submit form

Need a custom consultation? Ask me!

Plavno has a team of experts that ready to start your project. Ask me!

Vitaly Kovalev

Vitaly Kovalev

Sales Manager

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