The world has been moving online at an enormous pace during the last couple of decades. 2020 accelerated this process because of the COVID-19 pandemic. People all over the globe had to find new ways to do business, get an education, communicate, and much more via voice and video chats. As a result, there has been an increased demand for solutions that allow users to send and receive all types of calls and messages.
WebRTC is one such solution. Even though it had a rocky start, nowadays, many modern voice and video communication services are built upon it. Let’s dive deeper into the topic to see why WebRTC is so cool.
Don’t worry — we’ll get you up to speed! In a nutshell, WebRTC is a completely free HTML5 specification that is used to enable real-time voice and video communications inside web pages. It’s done through peer-to-peer connectivity without the need to install any apps or plugins.
Imagine you are building a house and don’t have to lay water pipes, as they are all set — that’s what WebRTC allows you to do if you need to add video communication features to your digital solutions. Moreover, the technology provides minimum latency and an interactive video environment, as it copes with these requirements much better than such technologies as HLS or RTMP.
The cases where WebRTC can be used seem nearly endless as once you get access to a device, its camera or microphone, you can do a lot of different things: participate in one on one or group sessions, offer remote assistance, give medical advice, lessons, fitness training and so on.
Hey, we wouldn’t tell you WebRTC is the best if we didn’t have proof to back it up! We’ve got some use cases that our company, Plavno, has worked on using WebRTC. A little about us, first: Plavno is a web and mobile software development company with 13 years of experience in the creation of custom B2B and B2C applications for eCommerce, e-learning, and WebRTC. Our company has successfully launched more than 300 projects for more than 250 customers worldwide.
At Plavno, our team offers elegant solutions and provides you with a variety of options for business scaling. The main idea is to provide a cost-effective, simple approach to creating a remote development team or augmenting an existing team. Plavno IT experts are ready to work on any project. We are especially proud of two cases in which WebRTC showed its true potential, App Doc and Fasol. App. Let’s dive in!.
In the App Doc project, we needed to create an innovative telemedicine platform. It would consist of a sustainable and functional website and a mobile application that would connect patients and doctors. In order to increase the effectiveness of their collaboration, patients and doctors should be able to exchange all the necessary documents and discuss appointment details via an integrated messenger or video chat. These communication channels also had to share a common core, both for the website and the app, in order to make cross-platform calls and chats possible.
Plavno developed both backend and frontend architecture, including:
We implemented a much more comfortable user experience and improved the method of doctor-patient communication. It was really convenient for patients, as they could get useful treatment recommendations without having to travel to the hospital. As such, the platform’s number of patients increased.
Fasol.App was intended to be an online educational platform for those who wanted to improve their vocal skills and learn how to play the guitar. It had to offer personal music lessons to enthusiasts all over the world, both on the website and on the app.
The idea was to create a unique, multifunctional product that followed all the current market trends while still having distinctive features. The main challenge was to develop a learning management system with a full set of features. And the most important task was to offer a solution for conducting lessons via video links. Plavno was also requested to create a detailed analytics and statistics service for three categories of users: administrators, students, and tutors.
Besides the features implemented in the architecture of the Doc App, Fasol.App development included video multi-stream recording and transcoding on the server.
As a result, many people have easier access to education thanks to WebRTC and the video quality it offers. Teachers and students can now communicate with each other in a very comfortable way — from home. The best proof of Fasol.App’s successful implementation are the figures: between April and October 2020, revenue grew from $4,037 to $20,000, and the average check size grew from $53 to $117.30.
As you can see, Plavno has used WebRTC to develop strong apps and browser clients. If you want even more proof that WebRTC is highly capable, have a look at the companies that use it.
The reasons behind the choice of this technology are quite obvious:
Your business can also benefit from WebRTC technology! We’ll use it to help you improve your communication system and provide clients with a much better customer experience on your app. To learn more, contact Plavno today, and meet your senior IT experts within 24 hours.
And, besides that, you’ll also benefit from:
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