Hotel management is a complex process that involves a lot of different tasks. In order to improve efficiency and ensure better customer service, hotels are increasingly turning to custom software development solutions. By leveraging the latest technologies, custom software can automate many of the manual processes and make it easier for staff to manage the day-to-day operations of the hotel.

In this article, we’ll discuss the trends and technologies driving the custom hotel management software development industry, as well as the benefits of working with a professional software development company like Plavno. 

Trends in custom hotel management software development

  • One of the most important trends in custom hotel management software development is the use of cloud-based solutions. Cloud-based solutions allow hotels to access their software from anywhere, at any time. This makes it easier to manage reservations, check-ins, and payments, as well as manage staff schedules and availability. Furthermore, it can also help improve efficiency by automating manual processes. 
  • Another important trend is the use of mobile devices for hotel management. As more people use smartphones and tablets, hotels are leveraging these devices to manage their operations. By having a mobile app, hotels are able to provide better customer service, as well as streamline their operations. This is beneficial for both guests and staff, as it makes it easier to access important information on the go. 
  • The use of artificial intelligence (AI) is also becoming more prevalent in custom hotel management software development. AI can be used to automate various processes and make them more efficient. For example, AI can be used to analyze customer data and provide recommendations on how the hotel can better meet their needs. Furthermore, AI can also be used to detect any irregularities in the system and alert staff if something is amiss. 
  • Finally, the use of advanced analytics is becoming increasingly important in custom hotel management software development. By leveraging analytics, hotels can gain insight into customer behavior and preferences, as well as identify any trends that could be used to improve the services offered. This can help hotels make more informed decisions, leading to increased customer satisfaction. 

At Plavno, we specialize in custom hotel management software development. Our team of experienced developers have the knowledge and experience necessary to create custom software solutions that are tailored to the needs of your hotel. We use the latest technologies, such as cloud computing, mobile devices, AI, and analytics, to ensure the best possible performance and user experience. 

Must-have features of custom hotel management software

Hotel management software typically includes a range of features designed to help hotel operators manage their properties more efficiently and effectively. Some common features include:

  • Front-Desk Management: This includes features such as room reservation, check-in/check-out, guest management, and rate management.
  • Housekeeping Management: This includes features such as room assignment, cleaning schedules, and inventory management.
  • Sales and Marketing: This includes features such as rate management, booking engine, and customer relationship management (CRM).
  • Financial Management: This includes features such as accounting, invoicing, and payment processing.
  • Reporting: This includes features such as occupancy reports, revenue reports, and budgeting tools.
  • Channel Management: This includes features such as distribution of room inventory to online travel agencies (OTAs) and integration with third-party reservation systems.
  • Property Maintenance: This includes features such as maintenance scheduling, work order management, and inventory management.
  • Mobile Access: Many hotel management software systems offer mobile apps that allow hotel staff to manage operations on-the-go.
  • Integrations: Some hotel management systems can integrate with other software, such as point-of-sale systems, payroll systems, and PMS (property management systems).

These are just a few of the many features that are often included in hotel management software. The specific features offered by a particular system will depend on the vendor and the needs of the hotel operator.

Tech stack for developing a hotel management system

A hotel management system (HMS) is a software application that assists in the day-to-day operations of a hotel. The technology stack for developing a hotel management system depends on the specific requirements and features of the system. However, here are some of the common technologies and tools used for developing a hotel management system:

  • Front-end technologies: HTML, CSS, JavaScript, React, Angular, or Vue.js. These technologies are used to develop the user interface of the system and provide a seamless user experience.
  • Back-end technologies: Node.js, Ruby on Rails, Django, or Laravel. These technologies are used to build the server-side logic and connect to the database.
  • Database: MySQL, MongoDB, or PostgreSQL. These databases are used to store the data related to hotel operations, such as guest information, room information, and billing information.
  • Cloud computing: Amazon Web Services (AWS) or Microsoft Azure. These cloud platforms provide scalable, reliable, and secure infrastructure for hosting the HMS application.
  • Payment gateway integration: Stripe or PayPal. These payment gateways are integrated into the system to allow for secure and convenient online payments from guests.
  • Analytics and reporting: Google Analytics or Mixpanel. These tools provide insights into user behavior and system performance to help improve the HMS.

This is just an example of a common technology stack for a hotel management system, and the specific stack may vary depending on the requirements of the system.


Our software solutions are designed to help hotels automate many of the manual processes, improve efficiency, and increase customer satisfaction. We also provide comprehensive maintenance and support services, so your software is always up to date and running smoothly. 
With Plavno, you can rest assured that you’ll get the best custom hotel management software development services. Contact us today to learn more about our custom solutions and how we can help your hotel succeed.

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