Mercedes-Benz

CRM and Marketplace platform for ensuring stable operation when connecting many dealers and synchronize the database in real time by the availability of spare parts in warehouse.
Business needs:
  • Personal account for corporate clients
  • Ability for customers to work with the company's internal ERP
  • Automation of the interaction process with partners and clients
Industry:

e-Commerce

Web

Mercedes-Benz poster

Technology stack used

Node JS
Node JS
php
php
Node JS
Node JS
php
php

The key features

    • The catalog consists of more than one million items of products, so the catalog management system module CMS X4  was used to operate the catalog. The system is designed in such a way that it can easily process product catalogs of any size.
    • Additionally, provides the ability to filter products through the search, as well as the selection of analogs in the catalog. After selecting the necessary spare parts, the user places the goods in the shopping cart and places an order. The order enters the company's CRM, where a responsible manager can work with it.

    • The personal account saves the history of orders and has a “favorites” function, where the user can save the most popular items and place a quick order, without first searching the catalog. 

       
       
plavno
plavno
    • An exchange protocol was designed via REST api for the future connection of an accounting system that supports full remote operation e.g. 1C enterprise, or another similar ERP system.

    • To manage user accounts we integrated the solution with the customer’s ERP system, which ensured flexible access management to prevent unauthorized access to documents and personalized selection of services.

Solution

1

Our team developed personal account for corporate clients, which is provided with:

  • Process product catalogs system
  • Filtering products through the search
  • Placing order function
Solution
2

Plavno developers delivered a simple and intuitive design in accordance with corporate style of the company.

3

The team also integrated the solution with the customer’s ERP.

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